BSNL Broadband Plan Change Problem

[Deleted member 10390]

1. Complain to senior divisional engineer. Call customer care and ask for his no.2. If nothing works, write to nodal officer or appellate authority. ID and phone no behind your bill. Call them and seek help.A few members have reported that in order to get 4 Mbps you should prompt them to change the settings at exchange.

 

[ramitzar]

A few members have reported that in order to get 4 Mbps you should prompt them to change the settings at exchange.

Getting 4 Mbps speed also depends on the line condition.For your line to be 4 Mbps capable, SNR > 20dB & Line attenuation < 20dB

 

[power_8383]

A few members have reported that in order to get 4 Mbps you should prompt them to change the settings at exchange.

Thats right.
You need to go to the local exchange and ask them to remove the speed caps. (Thats what I had told them.)
I'm using Home Combo Unlimited 1400 plan.