@abhinavmail1 I had no such issues and im hailing from kerala. Thought it might be same everywhere, my bad.
To be honest my account no. Billing Account everything remains same so the old deposit was transfered automatically to the new one.
If they are being careless about it just check if account number and billing no. is same for your new ftth.
And yes contact your district billing office of bsnl. Not the local one. Ask thier number and contact them and then ask them to transfer the deposit details to the new account.
They can't just run away from it you are legally obliged to get it.
Yeah
@Jiharsh getting the security amount in cash might be hard due to severe loss bsnl/mtnl is facing right now but still transferring the deposit to your new account isn't that hard. Its just you need to ask the proper guy. People in my regional bsnl office also didn't agree to it contacted my district billing section for bsnl. He told it can be done without any issues and the new bill will be of reduced amount.
