Citibank's Customer Care..

[Deleted member 7160]

Guys..I had my salary account with Citibank which I have been using from last 3 years.. Recently I have changed my job and wanted to close the Citibank account.. So I had sent them a mail..and below is the reply from them..I tght of sharing the letter to you all ...



From: India Service [mailto:[email protected]]
Sent: Friday, December 12, 2008 4:12 PM
To:
Subject: RE:'Citibank=XXXXXXXXX' RE: RE: RE: RE: RE: RE: RE: RE: FW: Close ofSuvidhaaccount

[FONT=&quot]Dear Mr. Piyush,[/FONT][FONT=&quot] [/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]This is with reference to your email dated December 10, 2008.[/FONT][FONT=&quot][/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]We understand that one of our Officer has contacted and confirmed that the account closure confirmation letter will be sent to you with in 4 working days.[/FONT][FONT=&quot][/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Please bear with us till then. [/FONT][FONT=&quot] [/FONT]
[FONT=&quot][/FONT]
[FONT=&quot]We assure you of our best attention at all times.[/FONT][FONT=&quot][/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Sincerely [/FONT][FONT=&quot][/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Customer Care Officer[/FONT][FONT=&quot][/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Disclaimer: The information contained in this message is confidential and intended only for the use of the individual or entity identified. If the reader of this message is not the intended recipient, any dissemination, distribution or copying of the information in this message is strictly prohibited. If you have received this message by error, please notify the sender immediately.[/FONT][FONT=&quot][/FONT]
[FONT=&quot] [/FONT]

 

[viralbug]

well i guess we know what he/she means.

 

[netant]

haha at least they accepted ur account closure application for me they never replied any email & whenever i went to bank for application for closure, they always tried to brainwash me & "keep tarkaowing" me. so one day i took out all the money from my citibank account... & in 3 months i received a letter that my account balance is in negative & requesting me to "please" make it in positive or the account closure procedure will be initiated in 15 days without prior notification (The account goes in -ve amount, as they deduction around 800rs for not having the minimum 10K rs, & i have left only 3rs in that account )but the bottom line its been 6 month of that letter, my account balance is still Rs. 3.00 (they waived off all charges for not keeping minimum 10K per month) , Account active (net banking) but ATM blocked .

 

[Deleted member 7160]

They said, 4 working days..Till today I havent received any letter from them,. But the account is closed.. and I cant access the net banking..

 

[Kundoh]

Probably why citygroup is going bankrupt now