Excitel Broadband Reviews

[blue_fog]

Been using Excitel for the last 3 months in the Shakti Nagar area, Delhi. More than satisfied with the experience and service.

Plan : Rs. 799 for 10 mbps up/down and peering at 20 mbps up/down unlimited with no FUP. The speeds are consistent, with rock solid connectivity. The best part is the ping. I get 2-3 ms ping to the nearest Excitel node, ~30 ms to India CS:GO servers(Hyderabad?) from Delhi.

Peering with Youtube, Google Play etc is great. Whats more surprising is that Steam downloads also seem to be peered although not advertised,

Some downtime during the first week of the connection, but it has disappeared since then for good.

10/10 Excitel, keep it up!

 

[Sushubh]

i am tempted to switch from 25mbps to 10mbps plan. 99% of the times I am not using anywhere close to 25mbps. netflix does not get more than 4-5mbps based on fast.com though i should check resmon to get actual figures. YouTube videos should load fine at 20mbps as they load on 50mbps. i would be saving 1000 bucks per month.

if they add peering to netflix, i would buy myself a tv ;P

 

[blue_fog]

No buffering on Youtube whatsoever, even 4K does not buffer. I think that after around 20-25 mbps, you get diminishing returns.

 

[Sushubh]

yup. i am the only one using the net through the day. 25mbps would have made sense if more people were using internet regularly through the day. and of course, i can upgrade in future if there is a need. since it is prepaid, i am guessing i would need to tell the collection guy to downgrade my plan when he comes to my place later this week month? or i can get the plan changed on call center?

 

[blue_fog]

Tell the collection guy. In my experience, most of the stuff (payments, plans, complaints etc) are controlled by the LCO.

 

[Sushubh]

well yeah. it is still the first month of excitel in my area so have to know how good the lco is. he has not charged anything extra over the official prices so that's nice.

 

[Sagar Jain]

First month i'm on 799 plan and speed received as promised now on 1699 plan well speed is good but not that great as mentioned during the day time
in night i reach around 35 Mbps but getting full 50Mbps is rare or in some super peer network and as for 25 Mbps rest of net it's fluctuates between 10 - 25, created ticket for the same but no answer yet

 

[Sushubh]

i don't think excitel customer care even exist call center works. people pick up the phone. they make you go through the routine. but i doubt they are going to be of much use when it comes to trai regulations. though around here... i have not seen any issues getting 25mbps on their own speedtest.net servers but these are still early days.

i guess eventually paying for 25mbps would not be worth it if they cannot maintain the congestion on the network.

 

[Sagar Jain]

Looks like so too, still no reply and call help as routine try switching it on and off xD
called LCO and he said he is laying cables in some others areas so currently i have to expect some downtimes and connectivity issues ;/
well yeah with the speed they're going i'm sure in future only their starting plan is going to work normally but still better than the other available options in my area which is MTNL and Tikona Ani is here too but plans high or low ones have FUP

 

[Sushubh]

Excitel is the new desi Jugaad.