Expectations and Feedback for Hayai Broadband

[techfreek]

But Mg Isp's like Fivenet,nivyah..Etc it will be difficult 4 u to attract the users who use 10mbit/s plans under1000. Even now i am happy with 10mbps connection @1000, I would expect beam to offer higher speeds like 25-30mbps At tat price with same data caps. Still happy with the speeds and 30Gb cap with 2mbps post Fup speeds

 

[mgcarley]

But Mg Isp's like Fivenet,nivyah..Etc it will be difficult 4 u to attract the users who use 10mbit/s plans under1000.


Nah. I've never considered Nivyah to be competition (for reasons I won't go in to), and Fivenet doesn't concern me much at the moment either. Those plans rarely even get speeds of 10mbit/s, and what of the service quality? You've told me that your Beam connection doesn't even work when it rains, while ours would.

Even now i am happy with 10mbps connection @1000, I would expect beam to offer higher speeds like 25-30mbps At tat price with same data caps. Still happy with the speeds and 30Gb cap with 2mbps post Fup speeds

I simply don't see the point of such high speeds with such tiny FUPs. It's just like Airtel (better than Airtel, yes, but the concept remains the same): it's a temporary speed boost to the advertised speed, not a plan that actually *is* that speed. Sure if the user is a light user then this might be OK, but in this case we'd just suggest a data plan.

Even if that was not the ideal option, our prices are always going to be higher because 1. They include tax and 2. The FUP doesn't necessarily involve a speed reduction, however constantly going over said FUP gives us incentive to suggest or up-sell the next level of service.

All I can say is, our prices are likely to be modified by launch day.

 

[techfreek]

You've told me that your Beam connection doesn't even work when it rains, while ours would.



Rare case.. once in a year.. I am even surprised now a days.. cos my internet connection isnt down from 2months!



I simply don't see the point of such high speeds with such tiny FUPs. It's just like Airtel (better than Airtel, yes, but the concept remains the same): it's a temporary speed boost to the advertised speed, not a plan that actually *is* that speed. Sure if the user is a light user then this might be OK, but in this case we'd just suggest a data plan.
What you're thinking is perfectly alright.. but these guys behind these plans may be "The Average usage" of the broadband customer and you should also agree that people(80-85%) end up downloading 5-10GB. so thats the reasons they have put such low data caps and if a user wants to download more than 100Gb he has got 6mbps Post Fup.

---------- Post added at 12:45 AM ---------- Previous post was at 12:39 AM ----------

Even if that was not the ideal option, our prices are always going to be higher because 1. They include tax and 2. The Fair Usage Policy doesn't necessarily involve a speed reduction, however constantly going over said Fair Usage Policy gives us incentive to suggest or up-sell the next level of service.

All I can say is, our prices are likely to be modified by launch day.

Even i am expecting plans from1500 Where 15mbps should be offered with 200-250 Gb's of anticipated usage. you just concentrate on your paperwork and Mha documents approval. I'l take care of Sach or TT or Anurag..

 

[HerpDerp]

Thats 6mbps aint UL either (from a friend), and mgcarley has already mentioned that if you need a internet just to check mails and stuff, this (hayai) is not the right choice.

 

[techfreek]

Thats 6mbps aint UL either (from a friend), and mgcarley has already mentioned that if you need a internet just to check mails and stuff, this (hayai) is not the right choice.

Bro check it now.. 20mbps, 60Gb and then to 6mbps ul!
https://broadband.forum/beam-fiber-broadband/68960-beam-fiber-new-tariff-plans/
if you need a internet just to check mails and stuff, this (hayai) is not the right choice.

Did i say anything... anywhere? internet connection is more than mails and social networking for me. Just an alternate for tv now a days

 

[mgcarley]

Rare case.. once in a year.. I am even surprised now a days.. cos my internet connection isnt down from 2months!

Hmm. I guess the reliability thing was overstated then?

What you're thinking is perfectly alright.. but these guys behind these plans may be "The Average usage" of the broadband customer and you should also agree that people(10-15%) end up downloading 5-10GB. so thats the reasons they have put such low data caps and if a user wants to download more than 100Gb he has got 6mbps Post Fup.

Fair enough, but the users that only use 5-10GB are best suited on our wireless plan: plain and simple. All prices are now based on assumption - some operators are telling me I've grossly overestimated what people will use (on average) but for the time being, better safe than sorry, otherwise we might have announced something like 25mbit/s for Rs1200 and then been screwed.

Even i am expecting plans from RS 1500 Where 15mbps should be offered with 200-250 Gb's of anticipated usage. you just concentrate on your paperwork and Mha documents approval.

Admittedly, that's quite high even by western standards. But let's cross that bridge when we know what our users actually consume.

Thats 6mbps aint UL either (from a friend), and mgcarley has already mentioned that if you need a internet just to check mails and stuff, this (hayai) is not the right choice.

But Hayai Lite is perfect for these needs

 

[HerpDerp]

Each package has been defined with a significantly large and extremely generous data transfer levels, so that most typical users will never cross these levels of data consumption. In a situation, where a user has utilized and consumed the Fair Usage Data Limit in a particular month, the speed of this user will be reduced to the Speed-Breaker speed for the remainder of the month. The Speed Breaker Speed for different packages has been designed to ensure a good usage and download experience at reasonable speeds for the remainder of the month.
Nice, Post FUP speeds are completely UL, you guys are getting old plan speeds after FUP but different is they are UL now thats really nice.

 

[techfreek]

Fair enough, but the users that only use 5-10GB are best suited on our wireless plan: plain and simple. All prices are now based on assumption - some operators are telling me I've grossly overestimated what people will use (on average) but for the time being, better safe than sorry, otherwise we might have announced something like 25mbit/s for Rs1200 and then been screwed.


It is always safe not to have Fup for a company which is Just starting. but still you have used a term "Anticipated usage"
Which not all the internet users can understand properly. I bet, you will bring something like 25mbit for Rs 1500 for sure.

lets see, I'l mark this post.

Nice, Post FUP speeds are completely UL, you guys are getting old plan speeds after FUP but different is they are UL now thats really nice.

Yeap.. Thats why i am praising beam here

 

[mgcarley]

It is always safe not to have Fup for a company which is Just starting. but still you have used a term "Anticipated usage"
Which not all the internet users can understand properly. I bet, you will bring something like 25mbit for Rs 1500 for sure.


Err... quite the opposite. Having an FUP for a new company would be a form of financial protection. If the FUP is not required (as it very much might not be in our case), then we'd just remove it, and this would be seen as a positive move from a marketing point of view.

We expect the customers will use X amount on average, but in reality they only use for example 70% of what we thought, so we can either reduce our prices or make the FUP less relevant by just saying that the customer won't have to worry about his/her net slowing down because they downloaded too much.

But anticipated usage is something for us to worry about, not the customer - as our wholesale pricing and costs change, so would this anticipated usage and/or FUP. But rather than causing confusion with new numbers all the time, the customer is simply expected not to saturate his line and use the network responsibly so as to not be detrimental to the performance of other users' connections.

---------- Post added at 01:17 AM ---------- Previous post was at 01:11 AM ----------

According to P1 Networks (one of the three providers claiming to offer 4G services in Malaysia), their average across all users is 12GB and their network typically sees about 1,700TB a month (that's equal to about 6Gbit/s constantly being sent all over the country 24x7), but unfortunately I didn't see the whole presentation so I don't know how many customers they have - but judging by 1,700,000GB / 12GB average = about 141,700 customers.

Their record for one user in one month is 548GB - turns out he was a massive pirate burning DVDs for sale, so as a result of this, it is entirely possible that our bandwidth consumption estimates are too high

 

[techfreek]

aha.. i get it now..

... and btw what does it mean? do they peer with youtube or something else?