So my apartment till recently only had Airtel copper (vdsl2 I think) and the listing max speed is 16 Mbps (I get like 25 usually though). I want my connection to be upgraded to Fiber. But the guy who installed Airtel Fiber doesn't seem interested in upgrading our existing apartment connections to fiber. Though he is giving new connections as Airtel Fiber.
The thing is I can't just change my plan and get an upgrade as all the plans have 16 Mbps in Airtel Thanks app. Also my apartment is still listed as without fiber when you try getting a new connection. When I call 121 they basically say they can't do anything and just keep telling me to wait 24-48 hrs or even 15 days.
Is there anything else I can do other than just terminating my current connection and getting a new one directly from the guy giving fiber?
The thing is I can't just change my plan and get an upgrade as all the plans have 16 Mbps in Airtel Thanks app. Also my apartment is still listed as without fiber when you try getting a new connection. When I call 121 they basically say they can't do anything and just keep telling me to wait 24-48 hrs or even 15 days.
Is there anything else I can do other than just terminating my current connection and getting a new one directly from the guy giving fiber?