Even i am getting this , every time when i try to login my account i've been asked to enter OTP , i' m getting OTP password sms quickly to mobile number.
I got this again when i tried to recharge my prepaid mobile number from MOBIKWIK.COM after entering my mobile number & amt i selected
icici bank internet banking for payment after that i was redirected to icici bank where i entered user id and pwd and again i got this stupid page to ENTER OTP.
How many should i remember and how steps should i follow to do transactions??
1) user id
2) pwd
3) OTP
4) transaction pwd
5) lastly debit card grid values
BY that time session expries and transaction will be failed
ICICI bank should remove this OTP for net banking users , i think 2 are enough for security i.e. transaction pwd and debit card grid values. I didn't do any unusual activity , don't know why i am promoted to enter OTP.
ANOTHER PROBLEM
i am unable to register my icici bank visa debit card with ICICI BANK 3D secure service.
Earlier icici bank used to ask 2 enter internet banking password on 3D page but from April 1st they wanted us to create a new PIN for debit card payments.
Some merchants like OXICASH don't have option of icici net banking for payments, they have payments only with icici bank debit card
http://img508.imageshack.us/i/errorur.jpg/
I'm getting same error for last 20 days when i tried to register my visa debit card , tried with my father's card , my aunt's card and my card but same error . Contacted customer care but no use.
I will close my account if problem persists.