IndusInd Bank

HDFC seems to be rock solid w.r.t to least down times and the best Internet banking experience. Can't say about Phone/Chat support as i hardly use it. Axis used to be second till 3 months back but i would place ICICI as second before AXIS now. Since Axis has unified their Internet banking, there have been lot of downtimes, the UI is messy, and more of browser dependent. (loves Chrome, Hates edge). ICICI has all the things in place but given the sheer number of accounts they have, it starts behaving like SBI during peak times. HDFC still gives kind of premium feel.

On a side note, If you have Citibank available at your place, then it's the best out of all these.
 
These days bottom line is you get what you pay for. If you are maintaining healthy relationship with bank, you will get good service.
 
Try Kotak their mobile app is probably the best and HDFC has very good net banking platform but if you use both mobile banking and net banking then should choose ICICI Bank
 
Opening a bank account solely for interest rates may not be a good option as well, because all are luring with attractive rates and reducing it in 6 months and a year etc. Service, availability and other features also need to be looked at.

I know it's not practical, but banks should not be allowed to change the rate so frequently especially if RBI is not changing the relevant rates so drastically. It's like false advertising.
 
I mean is it trying to compete with SBI? I mean they might beat it if they try harder as SBI has improved a bit now.
 
Indusind serious have some issues. I got my CC made. They entered my CA email ID as mine and entered some other name in my mother's name. When I tried to complain, no one gives a damn. I tried to complain to cluster head and even MD office but no response.
 
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