Loop Mobile rejected MNP to Airtel on Prepaid due to Low Balance

[manishk.24]

Recently I decided to Port-out of Loop Mobile due to low quality of service. Today I got a call from Loop Mobile saying that this request has been rejected due to balance less than Re. 1When I asked them about why did they not inform me this criteria before cancelling the request they have no answer. I want to mention that if Loop Mobile has so much courtesy for their customer to let them know that they MNP has been rejected they should have also informed about this criteria saying that you should have minimum this much balance and then we will process your request.I want to bring this to the light of concerned authorities in Mumbai, please take necessary action and do the needful.Thanks,Manish.

 

[dsneih]

now a days mobile operator are discovering new reason to reject the MNP ....

 

[sri]

Recently I decided to Port-out of Loop Mobile due to low quality of service. Today I got a call from Loop Mobile saying that this request has been rejected due to balance less than Re. 1

When I asked them about why did they not inform me this criteria before cancelling the request they have no answer. I want to mention that if Loop Mobile has so much courtesy for their customer to let them know that they MNP has been rejected they should have also informed about this criteria saying that you should have minimum this much balance and then we will process your request.

I want to bring this to the light of concerned authorities in Mumbai, please take necessary action and do the needful.

My Loop Mobile Number is

Thanks,
Manish.

dont give out your no on public forums..this is similar what had happened with my friend...i suggest you visit their gallery&ask for explanation...also forward your complaint to nodal officer..

 

[jayant]

Recharge your no. with the minimum amount & apply again for a MNP.

 

[amish]

and what that minimum amt is? 1Re? 10Rs? 100Rs? who will decide what wud be minimum amt?if i want to leave their service why shud i give them single penny? negative balance, ok i can understand but balance of ZERO rupees shud be acceptable...

 

[popcorn]

make it ZERO after you send the port out sms

 

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[jayant]

Rather wait for the confirmation from Airtel. You'll get an SMS for confirmation of your port request. Once you receive it then finish off with the few bucks left in your cell.

 

[sri]

and what that minimum amt is? 1Re? 10Rs? 100Rs? who will decide what wud be minimum amt?

if i want to leave their service why shud i give them single penny? negative balance, ok i can understand but balance of ZERO rupees shud be acceptable...

My friend had informed that he spoke with CC&some higher authority in loop CC&they told him that minimum balance should not be less than rs20.:O
i mean what they think of themselves..he had argued that TRAI rules doesnt state it,now he is going to forward the complaint the nodal officer&all they did was disconnect his call..
20rs are they taking porting fee?:ishock:why should we pay this morons 20rs before leaving them?:notallowed::madness:

 

[iChaitanya]

My friend had informed that he spoke with CC&some higher authority in loop CC&they told him that minimum balance should not be less than rs20.:O
i mean what they think of themselves..he had argued that TRAI rules doesnt state it,now he is going to forward the complaint the nodal officer&all they did was disconnect his call..
20rs are they taking porting fee?:ishock:why should we pay this morons 20rs before leaving them?:notallowed::madness:
There is no such rule that one has to maintain 20 INR balance while porting. This is daylight robbery and blackmailing. Don't let them get away with this BS.

 

[manishk.24]

this is what i want to bring to light of the concerned authorities. what should i do if they reject my MNP for such stupid reason.