I applied for 8Mbps 1690 on 8th Friday morning 10AM at xchg........ at 1PM my profile showed my plan chged....... then I call 12540 at 3PM to chg my speed.......
This is wht 12540 says..... "Your work order is still incomplete, wait for 24hrs."........ so Friday is gone......
Nxt day.. Sat.... I go straight to xchg again..... head of broadband office..... first question they ask "When did u apply??"....... I say "yesterday"...... Reply "It takes 24hrs to chg the plan completely, your speed will then automatically chg to 8Mbps"....... WTF........ like I hav to believe tht....... tell me who's speed here changed without calling 12540 or xchg??..... Now I feel it was my fault for applying on a Friday.......
A few weeks before I had applied for 8Mbps on my uncles net....... on 29th Oct...... same..... plan got activated within few hrs....... then on 30th I called 12540..... they say its not yet chged....... 24hrs required..... then I call on 31st Oct again...... they say "New plan speeds can only be updated on 1st of every month"........ called again on 1st Nov...... "Speed chged according to ur plan, wait 10mins and restart
router"........ still no chg...... then called again...... same thing...... still no chg....... after a few days I went to uncle's place again on 7th....... still wasnt chged..... ?#%$^....... went straight to xchg....... Head of Broadband madam....... "Wait 5mins"....... she just took my
MAC id....... chked on another PC...... shows me am still synced at 2Mbps..... then pulls a drop-down list with 100's of speed profiles....... selects 8Mbps/2Mbps profile....... apply & OK...... done...... in 2mins its done....... I call am uncle in front of her to chk..... he says its showing 8192kbps downstream....... Thx her and leaves........
So what took just 2mins..... took 10days to change......