New FTTH BSNL Superstar Premium Plus Plan

[Joyous]

You can apply here, use the link from same BSNL connection.

I just checked. This plan still not available for upgrade in Kerala circle on selfcare portal. Seems like i'll have to request to them to get it changed.

 

[armaan_99]

It was not available for me also in the selfcare portal, I applied using the link I shared in the earlier post, plan change was done in 48hrs.

 

[Joyous]

Thanks @armaan_99 . I emailed the customer care team. Expecting the plan change as earliest.

 

[Nishant]

Mine's still not activated too. I opened a ticket on Selfcare portal. Let's see how that goes.

 

[Nishant]

And they closed it mentioning their internal CR number. The problem still remains

Logged a complaint again mentioning the previous complaint number.

 

[venkatachar]

@Nishant In few circles changing the plan online will not help. Did you visit the CSC and request for plan change. Sometimes they even ask for written letter .

 

[Nishant]

Nope. I got the plan changed via the link they had sent on a mailer about the new plan. Plan was changed almost instantly. But the OTTs still asks me to subscribe. Only YuPP and it's connected OTTs work.

 

[venkatachar]

@Nishant Look at other thread on how to activate - BSNL FTTH 999 plan superstar premium plus with OTT subscription help | BSNL Bharat Fiber Broadband

 

[Nishant]

Had already seen that. Mobile number is registered already since I get all the messages like data consumed, complaint numbers, etc.

 

[Nishant]

And they closed it again mentioning the exact same CR number. What a bunch of idiots!

Is there an email ID to which I can escalate this? I'm tweeting this to BSNL anyway.