Only 256kbps on 749Nu

[banda]

those guys at [email protected] do respond, i can vouch for that, but they are not exactly prompt in doing so.

 

[Ankit Dayal]

hey Stuge, even my plan got upgraded to 749 nu from 590 nu today only.I checked my speed in the afternoon and it was 256 kbps so I sent a mail to [email protected]. And within 1 hour my speed was upgraded to 2 mbps.I never contacted anyone else.Please do mention your phone no. and CA no. in the mail.

 

[stuge]

I'm trying every bit to get it upgraded by tomorrow .Its really sucks that MTNL doesn't upgrade the speed as soon as plan is upgraded .

Also ,I got the e-mail bounced back from this address [email protected]?? any ideas why ?


IMO MTNL sucks when it comes to customer dealing ....Those people whi are sitting at the 1504 doesn;t even know what 749NU plan is ,They say "Aap ko 256kpbs ki speed hi milege " or "aap please temp folder see files delete karlejiye "/...:

 

[Ankit Dayal]

yes i know those customer care people are not going to help you.Here's a sample of what i wrote to [email protected].

Dear Sir,
I am a user of MTNL TriBand Broadband.I recently changed my broadband plan to 749NU (2 Mbps) from 590NU ( 256 Kbps).But I am still getting a speed of 256 Kbps instead of 2 Mbps as promised by MTNL.I request you to kindly upgrade my broadband speed to 2 Mbps as soon as possible.Thanking you!
Telephone No:
CA No:

plz do mention ur telephone no and ca no.

 

[stuge]

Just did tthat .I hoe they upgrade the speed now .

 

[Ankit Dayal]

hey stuge,do notify me when they upgrade ur speed.

 

[stuge]

Hurrah! they have upgraded my speed from 256kpbs to 2mpbs .Time to download few movies tonight .