Your Airtel exec either lied to you or gave you news that is 2 years out of date.
As of now, there is no known disruption on either the SMW4 cable - either between India and Europe or India and Singapore, or the i2i cable between India and Singapore (these are both cables owned/part owned and used by Bharti).
An outage on SMW4 would also directly affect
Tata customers, plus,
Google has peering in India so it's more likely that its a routing problem or other failure at Airtel itself.
Hmm well i called them up again, and now some guy told me they are having some server upgrade/maintenance which would explain my high ping before, he said he had no clue about any cable breaking -_-
Anyways the pings seem normal to me now, so i guess it's fixed.
can u tell me which sites are taking time to load?? and high ping?
As i said in 1st post gmail was a tad bit slow and i was getting like 300-500ms pings on game servers in singapore :/ usually it stays at 70-120ms for me