Planning to take a 1 Mbps Reliance Broadnet Connection - Advise needed

[arunra]

Its been more than a month since I have started using Reliance WiMax 1Mbps Connection and I am completely satisfied with the Quality of Service provided by Reliance. I used to own Tata Indicom previously and gosh I used to suffer from disconnection problems every now and then.

With Reliance 1Mbps Connection, I am able to stream YouTube videos without buffering and download speeds fluctuate between 75KBps and 100KBps with which I am content with.

I am using it with a Static IP.

 

[gaurang08]

What about Latency & Packet Drops ?

post speedtest & pingtest results ( outside India)

i have been a customer or reliance for 3 years and was very satisfied until today .. i am facing packet loss problem due to which browsing is very slow and sometimes connectivity gets lost .. i called customer care yesterday ie 9th may and complained .. till today evening i got no response so i called then again only to be told that my ticket has been solved and the problem is ok .. i was like what the hell .. no one called me to solve my issue which is still persistent .. so today ive lodged a fresh complaint with them .. im facing packet loss anywhere between 10% - 25% ..

 

[gaurang08]

ok my issue is sorted with reliance .. all is good ..

 

[Deleted member 7160]

My internet keeps disconnecting every 5 min, I mean the world class login portal of Reliance logs me off every 5 min and when I call up the CC, they tell me someone will visit ur premises in another 24 hours, where as its more than 72 hours and no one is bothered to visit. when I called them again they have closed my complaint without any resolution. I was like God bless Reliance users !!!!!

 

[arunra]

My internet keeps disconnecting every 5 min, I mean the world class login portal of Reliance logs me off every 5 min and when I call up the CC, they tell me someone will visit ur premises in another 24 hours, where as its more than 72 hours and no one is bothered to visit. when I called them again they have closed my complaint without any resolution. I was like God bless Reliance users !!!!!

I understand your concern,piyush85. The disconnection problem seems to be with Dynamic IPs.
Try to get a Static IP from Reliance and I guess your problem would be solved.

 

[brickhouse]

I understand your concern,piyush85. The disconnection problem seems to be with Dynamic IPs.
Try to get a Static IP from Reliance and I guess your problem would be solved.


it doesn't happen with dynamic users of other ISP's

it shouldn't happen to reliance either

and some people like dynamic IPs

some like STATIC and also doesn't reliance cost for STATIC IPs,we should be paying to get a stable connection on top of what we are already paying

 

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