vishytheking
Newbie
I bought a prepaid from tata docomo with 50 rs topping.. the second day 40 rs which was the balance vanished and balance became zero. (i had made one call for 19 seconds). the customer service was unreachable. after 2 hours try, i got them and they promised me some action. They told me that it was a software glitch and it took one second of my account 400 times.Then they put the money back. even now i am losing 5 rs to 8 rs suddenly. yesterday my balance was 28 rs after a call.. then after 2 hours and two calls received, it became 21.58.still trying to contact the support.. it wont connect.. or if it connects after the intro if you press 9, it gets cut (your call cannot be connected now message)I will never use Tatadocomo anymore..shifting to airtel.. see u there 
regardsvishy
regardsvishy
, well we just love critics (keeps us on our toes)! 3. @honey_ami would love to see you on twitter so you can interact with "real" people and what they have to say about TATA DOCOMOOk, with introductions over, lets say we love IBF, you guys have allowed people to really discuss the issues with Telecom in India, and there are tons of issues that frustrate every one of us. From poor network, bad customer service to fleecing customers, across all operators there are issues. We at TATA DOCOMO look forward to the opportunity to engage with every one of you, hear what bugs you and hopefully relieve the pain.Look guys running a mobile service (specially when one starts up) can have issues, we can screw up at times, but do grant it to us that as a Tata company our philosophy is always customer interest first. Also grant it to us that we are here and on twitter and at many places talking to you guys and trying our best to solve your problems (how many others will take that effort).So, do criticise us, encourage us, guide us and together lets make the TATA DOCOMO experience a one of a kind!