Problems with Vodafone India

[iCharlie]

Congrats! your problem is solved by spending half day...I am waiting for months!

 

[Deleted member 13033]

abeye......it has happened with me too gt back the refund after 1 week they will credit back ur money in ur bank account it usually happens when Stupidphone dont update their plans or plan has been discontinued ....so recharge is nt successful.I personally have had pretty bad experience with stupidphone too....here in Delhi. Network is total crap keep getting disturbances. Call center is total shit...1st to begin with its in Hindi even when preferred lang. is eng. the ppl are usually untrained and have no idea how to solve the issue rather we end calling them repeatedly and wasting our time and brains.....total crap

 

[nosh]

Yeah, their people aren't the brightest on the planet but then if you're a really smart/educated person you won't exactly be spending your life behind a tech support desk. I have nothing against these guys, not all of them are lazy and they're just doing what they've been instructed to. It's the person higher up who designs the systems and makes decisions like "if the customer calls more than 3 times, ban his calls" who I hold responsible for customer frustration and the decline of a company.The same ch**t is probably responsible for these guys not having correct/updated information at all times, it's not like the cust support were hiding info from me, they just didn't have it.

 

[Deleted member 13033]

Yeah, their people aren't the brightest on the planet but then if you're a really smart/educated person you won't exactly be spending your life behind a tech support desk. I have nothing against these guys, not all of them are lazy and they're just doing what they've been instructed to. It's the person higher up who designs the systems and makes decisions like "if the customer calls more than 3 times, ban his calls" who I hold responsible for customer frustration and the decline of a company.

The same ch**t is probably responsible for these guys not having correct/updated information at all times, it's not like the cust support were hiding info from me, they just didn't have it.

they are cheap labor

 

[Alvord12]

Finally went to a Vodafone shop in my area, 5 guys with a "Can I help" badge just loitering around aimlessly pretending the person waiting for help doesn't exist. 2 guys huddled over some hot lady, one of them is just observing - so I ask him "Are you busy?" He looks all tragic like I woke him up in the middle of the night
That just made my day :icon_rofl:

 

[sanke1]

Absolutely fun read. And congrats on success.Agla chapter kab aa raha hai???

 

[sarkar007]

Whenever anyone calls their CC number ie 111 for more than 3-5 times in a day, his/her access to 111 is disabled. You will get stuck in the IVR loop continuously. Solution is to call CC from some other number and ask them to restore your access to 111.I have found this out the hard way.

 

[Deleted member 13033]

Whenever anyone calls their CC number ie 111 for more than 3-5 times in a day, his/her access to 111 is disabled. You will get stuck in the IVR loop continuously. Solution is to call CC from some other number and ask them to restore your access to 111.

I have found this out the hard way.

yup already a thread about in the forum......total crap experience thx to MNP we can leave stupidfone soon

 

[popcorn]

~~

 

[Deleted member 13033]

vodafone store guys are rude and shameless and cheaters.

they dnt even have change