Thats true, Anil is never serious for business, He got billions when he separated from BIG B Mukesh and now spening those money in stupid ventures like BIG FLix(dont ever think about using this service, i bet you will not get 4 DVD in month in umlimited pack), BIG Cinema, BIg Pictures, BIG DTH, Reliance Power, Reliance Money, Reliance General, Reliance Insurance. All these customer have pathetic customer service. Unfortunately I am using Reliance Money, Reliance GI and BIG DTH and experienced one of the worst customer service. I can say Tata Sky guys are much better, though TS is costlier.
But when I compare services of Mukesh Ambani run business like Reliance Fresh, Reliance Digital. I never faced such bad customer service. I bought 32" LCD from Reliance Digital and sales person showed me different model and they delivered different model. I realized this mistake after 6 months. I complained for this mistake to customer care, within week my LCD was replaced with brand new LCD with one year extended warranty as compliment.
So, Mukesh is still serious with business and sure will go ahead!!!!
I completely agree with that.
But when I compare services of Mukesh Ambani run business like Reliance Fresh, Reliance Digital. I never faced such bad customer service. I bought 32" LCD from Reliance Digital and sales person showed me different model and they delivered different model. I realized this mistake after 6 months. I complained for this mistake to customer care, within week my LCD was replaced with brand new LCD with one year extended warranty as compliment.
So, Mukesh is still serious with business and sure will go ahead!!!!
I completely agree with that.