I am from west Delhi too. Reliance stays down all the time. If you call them for help, they say complaint is registered, issue will be resolved in 48 hours.But
last 18 days my connection is still down.The applet authority person talks in very insulting manner at very high voice.Really i am very disappointed for reliance broadband service.
Reliance is mistake. Really mistake ,I have asked them to terminate the connection and refund my bill amounts.