So, how do I get a new remote for the Videocon D2H DTH STB?

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Sushubh

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The one that came with the box is pretty messed up and rarely functions properly.
 
Aren't they obliged to give you a replacement remote
 
They are having quite a few models of remote. The latest one are slim but completely messed up. Better ask them for a older Universal Remote.
 
Tweet them @Videocon_d2h . Hope you will get it if someone sensible call you back. All the Best .
 
Worst case, you could get a chinese remote. For my old ghanz TV , we could not get any genuine replacement and the shopkeeper of an electronic shop sold me one for Rs.70 called MEPL. This does not work for D2H, but you should get similar ones for sure.
 

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