yes we do. Kindly share your complete address to check the feasibility
regards
Shagun
regards
Shagun
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Spectranet FOX
- Thread starter Varun Gupta_23781
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How about Sector 31 Gurgaon? Map location: https://goo.gl/6CeN17
My address is: Safal Residency, Nerul (E), nearby Seawoods Railway Station.
Hi Ab96
We provide Cable broadband services in your appartments. Pl share your number , I shall have it forwarded to the concerned .
regards
We provide Cable broadband services in your appartments. Pl share your number , I shall have it forwarded to the concerned .
regards
hi,I am using the Spectranet FOX connection in Indirapuram, Ghaziabad.I got my connection in the october month. The day it was installed at my place the guy that came for the installation, showed me the speed of around 14MBps as it says between 12MBps to 16 MBps. I was so happy that finally I got a good broadband connection.But, as the days passed by the speed also started decreasing. When I complained regarding the speed to one of the technical executive of spectranet the answer I got from him was, "You should know all these marketing tricks, how these things are marketed. It is obvious that the speed will not remain the same if you compare with the initial days of connection."Really I was so depressed to hear this, that they know they are fooling the people around.Still, as of now when I am writing this, I am getting the download speed of around 6 MBps and upload speed of below 1MBps. Today, when I called the customer care, the guy from the other end suggests me that "Definitely it will be some kind of virus on your PC that must be decreasing your Broadband Speed" 
what pathetic answer he has given me.I just wanted to ask the officials of spectranet if available here, is this not a cheating? Do you guys think, you will be going to outperform your competitors doing this kind of trick.I have just registered my complaint regarding the same and let's see what excuse they are going to give this time. BTW my complaint number is : 2013121011516093Disappointed 
what pathetic answer he has given me.I just wanted to ask the officials of spectranet if available here, is this not a cheating? Do you guys think, you will be going to outperform your competitors doing this kind of trick.I have just registered my complaint regarding the same and let's see what excuse they are going to give this time. BTW my complaint number is : 2013121011516093Disappointed Dear Mr Kumar
At the outset , we would like to thank you for your patronage for choosing Spectranet services.
Please be assured , at Spectranet, we are committed to provide you the most amazing internet experience.
We regret any inconvenience caused to you and have noted your concerns.
We are getting our technical team to evaluate and resolve your concern at the earliest. You may get a call from the concerned technical resource
to check on the status of resolution.
Please allow us some time. We shall resolve and revert on this at the earliest
Regards
Shagun
At the outset , we would like to thank you for your patronage for choosing Spectranet services.
Please be assured , at Spectranet, we are committed to provide you the most amazing internet experience.
We regret any inconvenience caused to you and have noted your concerns.
We are getting our technical team to evaluate and resolve your concern at the earliest. You may get a call from the concerned technical resource
to check on the status of resolution.
Please allow us some time. We shall resolve and revert on this at the earliest
Regards
Shagun
Hi Shagun,Thank you for your prompt reply.Yes, I got the call from technical officer same day and I am happy to say that the speed issue seems to be fixed now and working fine.Currently I am getting arround 12 MBps download speed in peak time of the day. I didn't get the chance to check the speed in off-peak hours though.Thank you for the quick resolution.RegardsF Kumar
Dear @Shamittomar, we would love to have you as our Spectranet FOX customer. Hope you will give us a chance. If okay with you, please share your email with us and I will have one of our sales person for the east delhi region speak with you.shamittomar said:
look forward to your reply.
regards,
Hi All,
Please don't waste your hard earned money in Spectranet.
I live in a big apartment in Bangalore. Spectranet guys put a stall in my apartment every weekend & try to sell.
As it's a big apartment, they see a big potential of selling close to 1000+ connections here.
Me & my friend got fooled by the advertisement of 12-16Mbps speed.
We bought the connection 4 days ago. But after the installation, we are getting speed less than 1 Mbps through Fiber Optic connection.
Their cust care is useless. They are not refunding our money now. They must be thrown out of India for cheating customer by flase selling.
I have taken various snapshots of speedtest today & mailed to them, none of the test shows speed of more than 1 Mbps.
Their tech person also logged in to my system & conducted tests & saw that speed is not exceeding above 1 Mbps.
I saw that Internet is full of -ve reviews about Spectranet.
One thing will be sure that, I won't allow spectranet marketing in my apartment anymore & will not allow any sale here.
-Ashwani
-Ashwani
Please don't waste your hard earned money in Spectranet.
I live in a big apartment in Bangalore. Spectranet guys put a stall in my apartment every weekend & try to sell.
As it's a big apartment, they see a big potential of selling close to 1000+ connections here.
Me & my friend got fooled by the advertisement of 12-16Mbps speed.
We bought the connection 4 days ago. But after the installation, we are getting speed less than 1 Mbps through Fiber Optic connection.
Their cust care is useless. They are not refunding our money now. They must be thrown out of India for cheating customer by flase selling.
I have taken various snapshots of speedtest today & mailed to them, none of the test shows speed of more than 1 Mbps.
Their tech person also logged in to my system & conducted tests & saw that speed is not exceeding above 1 Mbps.
I saw that Internet is full of -ve reviews about Spectranet.
One thing will be sure that, I won't allow spectranet marketing in my apartment anymore & will not allow any sale here.
-Ashwani
Good decission Shamit. I was idiot that, I didn't look review about spectranet before taking the connection. Just 4 days ago I got the connection. Spectranet fooled me by tellinng the minimum speed will be 12 Mbps & max speed will be 16 Mbps. But I am getting the speed between 0.2 Mbps to 1 Mbps only. They cheated me & flew away with my money.shamittomar said:
-Ashwani
@Ashwani,
I have asked our Customer & Technical Support team to speak with you in person and resolve your complaint at the earliest.
I have asked our Customer & Technical Support team to speak with you in person and resolve your complaint at the earliest.
