WELL FRIENDS FIRST OF ALL HAPPY DIWALI
just back from a ban for using cap
as far as active is concerned it really stings
no highligths
no camera angle
no virutal eye
and where is active sports for new zealand vs south africa & australia and sri lanka .
Tata Sky ko
tata . i hope noone should buy this pac kage
The onus is on the broadcaster to provide the active content.
Sports gold pack includes only the neo channels.
I called customercare today on this.... I'll convey the relevant conversation.
me : I'm not able to see highlights on tatasky active sports
support : You'll be able to view highlights only once the match is over.
me : I have been using tatasky for 1 year and I know this is a problem with
the transmission. It's not suppossed to work this way.
support : Let me consult with my senior.
After 2 minutes...........
support : My senior says highlights will work in active sports only after the match is over....
I was about to tear my hairs then... I argued with him for 5 minutes and at last he was convinced that this was the way active sports is supposed to work.
He again asked me to wait... I waited for about 7 minutes.
Support : I got information that this is a problem with the broadcaster - neosports.
me : I'm paying Rs. 150/- per year extra just to get Active Sports along with my South Jumbo. If it was just to see neosports, I would never have taken this. So, whom should I complain to.
Support : I understand. We are the people responsible for that. We'll sort this out.
me : What's the ETA.
Support : There's no ETA, sir.
me : Please cancel my Sports Gold Package.
Support : Sorry Sir, I'll forward your complaint to the required department. It should be sorted out in 30 minutes.
me : ok, who am I talking to?
Support : Praveen
Now, what kind of support is this?!!!!!
The people doesn't know how their systems are suppossed to work, they can't even try out whether it is working from their end.
And they simply tried to close my call without giving me an ETA.
1 hour has passed and still there is no highlights.

It was clear that sports gold pack meant only neo channels.