sarahpinto
Newbie
- Messages
- 29
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...... 18 DAYS :angry:
Yup....You read it right. I am a Tata Indicom Broadband user for the past 3 years here in Bangalore. I am on Infinity 256 and recently I got a bitter dose of their DOWN TIME.
1) On the morning of June 30 i saw that the Net was down.
AND
2) The connection got restored on July 18 at 4.40 pm. :angry:
18 FULL DAYS for restoring the connection!!!
During these days I made around 25 to 30 calls, out of which only 5 or 6 got through. The rest of the time either I got an Engaged sound or a voice saying ' Executives are STILL busy' :angry:
The times I got connected, I got the response like ' Server is down....some back end problem.....they are working on it'.
A Complaint No....A Nice Apology.....A 'Have a Nice Day' to finish it off.....
Now I am wondering whether I will get a Full month's bill or Will they consider the 18 day DOWN TIME...
Whatever, I am going for some other ISP..Fed up with TIB.
I ALSO HAVE NOTICED...That ever since I shifted to Infinity 256 ( from Jan 2006 ) the Down Time has been heavy..This Latest one - being the Worst!....Previously, I was on 2GB plan...though the Down Time was there..Not heavy...Just a couple of hours in a Month....
My husband's friend who owns a Cyber was totally ruined ( as he also stays in the same area)..The embarassing part is It was OURSELVES who referred him - Tata Indicom!!!
Yup....You read it right. I am a Tata Indicom Broadband user for the past 3 years here in Bangalore. I am on Infinity 256 and recently I got a bitter dose of their DOWN TIME.
1) On the morning of June 30 i saw that the Net was down.
AND
2) The connection got restored on July 18 at 4.40 pm. :angry:
18 FULL DAYS for restoring the connection!!!
During these days I made around 25 to 30 calls, out of which only 5 or 6 got through. The rest of the time either I got an Engaged sound or a voice saying ' Executives are STILL busy' :angry:
The times I got connected, I got the response like ' Server is down....some back end problem.....they are working on it'.
A Complaint No....A Nice Apology.....A 'Have a Nice Day' to finish it off.....
Now I am wondering whether I will get a Full month's bill or Will they consider the 18 day DOWN TIME...
Whatever, I am going for some other ISP..Fed up with TIB.
I ALSO HAVE NOTICED...That ever since I shifted to Infinity 256 ( from Jan 2006 ) the Down Time has been heavy..This Latest one - being the Worst!....Previously, I was on 2GB plan...though the Down Time was there..Not heavy...Just a couple of hours in a Month....
My husband's friend who owns a Cyber was totally ruined ( as he also stays in the same area)..The embarassing part is It was OURSELVES who referred him - Tata Indicom!!!