I think GOOD or BAD service all comes to the individual mind set...The one which is good for one might not be good for other.Say for example, Tata Sky says, relocation/Engineer visit Charges are just 350... we have come down on prices..(they are really proud about this, when i spoke to the CC executive, she was very happy to tell this)But for other it still looks, why should i pay 350/- just for an eng visit to check my dish alignments????