Tata Sky DTH: Poor customer care service

[ajuravi007]

Even though DishTV launched way before Tata Sky, because of marketing / Quality of Service Tatasky became the synonym for DTH.
quote]

I totally agree with you.......:thumb:

---------- Post added at 05:20 PM ---------- Previous post was at 05:12 PM ----------

Look guyz! Everyone has a different taste and everyone's TV watching habits are different. I don't understand why is it so hard for people to accept this fact?? Its high time people in this forum realized that we are a small part of this universe. Tata Sky has so many users in the south means that their packages are quiet popular there. Just because 3 to 5 members don't like their south packages, does NOT mean that their packages are bad at all!

None of the DTH service people are forcing the customers to buy........those who south indian who have bought TS does not mean that they purchased the product just because of the marketing things.......infact to be honest Dish TV , SD and big tv are giving better offer and packages even still if those customers who are buying TS means their expectation are met by TS........

Similarly those who are buying other DTH means those customers expectation or purchase level satisfaction is met.........

I dont think any indian customer buys any product just because of the marketing campaign........the customers analysis every product in the market then he takes the call to buy........

When i bought the DTH there were only dish tv present i need to toss up between TS and Dish TV and i bought TS eventually when i bought TS did not had Sun Channels............but still i bought as i had some expectation which was met by TS..........:thumbsup:

The above mentioned points are my opinion........

 

[cool_asim]

@ajuraviExactly.. no DTH guys are forcing you to buy.. before u get it all their packages and pricing are revealed and based on one personal needs , the decision is made.. when i bought my tata i mainly looked for quality and packages which suited me.. and tata fitted well compared to others.. this might not suit others .. its a simple difference of opinion ... this topic has been discussed so many times before and it just doesnt make sense anymore.. they have presented what they have to offer, if u like it take it or just leave it..

 

[ajuravi007]

This topic will never end in this forum........:wall:. I know what i pay to TS and what i get from TS if i am not happy i would have bought my TS+..............:dance:

 

[swaps22]

At present I am also happy with TS

 

[~Hami~]

I always wanted this Type of Packages: Regional, Sports, Music, English Entertainment, News.

 

[ajuravi007]

Those packs are very well designed by Dish TV.........:thumbsup:

 

[raddy]

Even though DishTV launched way before Tata Sky, because of marketing / Quality of Service Tatasky became the synonym for DTH.
quote]

I totally agree with you.......:thumb:

---------- Post added at 05:20 PM ---------- Previous post was at 05:12 PM ----------


None of the DTH service people are forcing the customers to buy........those who south indian who have bought TS does not mean that they purchased the product just because of the marketing things.......infact to be honest Dish TV , SD and big tv are giving better offer and packages even still if those customers who are buying TS means their expectation are met by TS........

Similarly those who are buying other DTH means those customers expectation or purchase level satisfaction is met.........

I dont think any indian customer buys any product just because of the marketing campaign........the customers analysis every product in the market then he takes the call to buy........

When i bought the DTH there were only dish tv present i need to toss up between TS and Dish TV and i bought TS eventually when i bought TS did not had Sun Channels............but still i bought as i had some expectation which was met by TS..........:thumbsup:

The above mentioned points are my opinion........

Hi Aju

You are expressing two different contradicting opinions in a single post

You accepted my view that because of marketing / Quality of Service Tatasky became the synonym for DTH at the same time you are saying people or not prone to marketing gimmicks.

Most people are not going to do research before they start buying a DTH connection.

In my view. in North, Reliance Big TV will sell more, and in South, Tatasky and Sun DTH will sell more, it is because of pure popularity.

I won't accept your views that people needs are being met by their respective DTH service providers.

People are certainly compromising their choice in channels/packages/cost etc.
I am just tried to emphasize one of the compromise.

 

[DHONl]

Even though DishTV launched way before Tata Sky, because of marketing / Quality of Service Tatasky became the synonym for DTH.

None of the DTH service people are forcing the customers to buy........those who south indian who have bought TS does not mean that they purchased the product just because of the marketing things.......infact to be honest Dish TV , SD and big tv are giving better offer and packages even still if those customers who are buying TS means their expectation are met by TS........
I dont think any indian customer buys any product just because of the marketing campaign........the customers analysis every product in the market then he takes the call to buy........

The above mentioned points are my opinion........
In the first paragraph you claim Tatasky became synonym of dth because of their Marketing/Service.

In the next paragraph you claim that people in South who bought TS was not because of TS's marketing things.

In the next sentenance you become honest and say Dishtv, SD and Big have better offers than TS.

Next sentenence you say India Customers won't buy products because of marketing campaigns.

What you finally say? :huh:

Only thing which was clear from your post is you tossed something and bought TS.

 

[ajuravi007]

Hi Aju

You are expressing two different contradicting opinions in a single post

You accepted my view that because of marketing / Quality of Service Tata Sky became the synonym for DTH at the same time you are saying people or not prone to marketing gimmicks.

Most people are not going to do research before they start buying a DTH connection.

In my view. in North, Reliance Big TV will sell more, and in South, Tatasky and Sun DTH will sell more, it is because of pure popularity.

I won't accept your views that people needs are being met by their respective DTH service providers.

People are certainly compromising their choice in channels/packages/cost etc.
I am just tried to emphasize one of the compromise.

My first which i accepted your opinion is that india people came to know more about DTH service and its players because of TS launch and their marketing campaign........

---------- Post added at 03:07 PM ---------- Previous post was at 03:06 PM ----------

My second point was that of people just because of marketing campaign are not going to buy the product but to a certain level it will influence the buyer........

Atleast with me what ever product no matter whether it is TV or DTH or fridge or 2 wheeler or AC which ever i have purchased the marketing campaign did not influence me to buy..........

 

[DHONl]