Tripleplay Broadband Review

I recently switched again ISP again from ANI Broadband to Tripleplay.

Context:-

ANI Broadband had been running very well for me with close to full speeds to international servers and good routing but recently they switched me (or rather the LCO) over to a different network which had many problems with reliability and speed. I was quite annoyed considering that ANI has worked well for me for close to 8 months. It seems to be an LCO specific issue as it is still good on other LCOs.

My LCO decided switch me over to another ISP (Precious Netcomm or PNPL) as ANI was having some reliability issues even on their side.

Unfortunately PNPL has its own share of issues, it works very well during morning (over 100Mbps to international servers) when there is little to no congestion but in evening it chugs (<5Mbps). So I was on the lookout for another ISP from another LCO.

@kanurag94 helped me out a lot in finding a new LCO (he lives in the same area as I). He told me about Tripleplay Broadband and gave me their number (Tripleplay doesn’t advertise much in my area; I wasn’t able to find any flyers with their number on it).

Setup/Installation:-

I messaged Tripleplay LCO and told them to set it all up on Sunday (9th Feb). The entire installation took 4 hours; I opted for fiber instead of copper, so setup took much longer. They came to my house at around 11AM and I had internet around 3PM. Installation cost was Rs. 2000. I had my own ONT so told them I didn’t want one. The termination box looks just like the one that ANI had.

Initially they didn’t set me up with Tripleplay, they made me an account with Zeonet. Zeonet had the same congestion problem as with PNPL except it was much worse (slowed down to mere 1Mbps at night). Here are the speedtests if anyone is interested:

At evening:-

@kanurag94 again helped me out and told me ask my LCO to switch me over to Tripleplay, I was worried that they won’t do it because I already paid for it. I messaged them again and they were willing to switch me over to Tripleplay.

The day after, they switched me over to Tripleplay with static IP.

Pricing:-

I’m paying Rs.1000 for 100Mbps. Its a much better deal compared to Rs.2500/month for ANI I have been paying for until now.

Public static ISP:-

In my ANI review I said that they were the only ISP in my neighbourhood who offered static IP but it turns out I was wrong. My LCO hooked me up with a public static IP right away. Its not 1:1 NAT like ANI either, I just have to put in my public IP directly on my router; pretty neat.

Speedtest Results:-

Speeds are very good even better than ANI. At 6-7AM I’m able to hit close to 120Mbps even on international servers. The tests above were done at around 9:30PM.

 

[JB701]

My issue was fixed very quickly (surprisingly). I think someone at Airtel was testing something and it messed it up lol .

Your ISP is using Sify for transit it looks like (7th Hop 1.7.140.225) whereas BSNL uses TATA and Airtel. Airtel is on NYIIX while Sify isn't. Not sure why they are routing through PCCW :/

 

[anubhav11]

Yes for the past 2 days its going through sify before that it was airtel.

 

[JB701]

In that case, you could try contacting your ISP if they could switch you back to Airtel (most likely they won't do it) or you could email Sify NOC about the messed up routing.

 

[JB701]

Optical Module Input Power(dBm)	-33.0
Optical Module Output Power(dBm)	1.8
Optical Module Supply Voltage(uV)	3362000
Optical Transmitter Bias Current(uA)	11750
Operating Temperature of the Optical Module(°C)	28

For some reason Optical Power has been insanely high low. I don't even know how the ONT has managed to not drop the connection for over a day. Speeds and stuff are all still fine. I have contacted the LCO and told them to send someone over on weekend. Lets see what happens, usually LCOs are good with fixing stuff at physical/link layer.

The weird thing is Optical Power goes up to -26dBm at night time even though I haven't messed with anything in my home. Not sure why its doing that.

 

[varkey]

^ Just a guess, maybe many of the users turn off their ONTs at night? Shops and businesses perhaps? Again, just a guess and no clue whether that has an impact.

 

[vignesh_venkatesan]

@varkey I have noticed that happening to me.
My optical power usually stays at -22 dBm but at night it goes down upto -16dBm.

 

[vishalrao]

For some reason Optical Power has been insanely high.

You mean insanely LOW not HIGH... its -33 (minus thirty three), right? I am surprised your ONU is working at -33 but it's a good sign.

 

[varkey]

I monitor the input power level only for my BSNL connection in Kerala and there I don't see much variation whether its day or night. When I got the connection it was around -26 dBm, then I guess the LCO did some changes or fixed some bad splices perhaps, now its at -20 dBm or so.

 

[JB701]

Optical Module Input Power(dBm)	-27.2
Optical Module Output Power(dBm)	1.9
Optical Module Supply Voltage(uV)	3362000
Optical Transmitter Bias Current(uA)	11850
Operating Temperature of the Optical Module(°C)	28

8:30PM, the power increases quite a bit.

 

[JB701]

today the power is so low that its not showing up, somehow internet still works though but speeds are limited to around ~3MB/s and there are some ping spikes. I have called my LCO, will see how its handled.