Unable to make Vowifi calls on Jio Fiber Connection

[sudipt123]

Hi All,

As per the subject, I am unable to make vowifi calls on both Airtel and Jio Network via my home Jiofiber connection. Jio CC not providing me with DNS IP's. Tried using cloudfare and google DNS, but unable to make it work. Also enabled IPSec Passthrough in Router settings.

TIA

 

[kbhatelia]

I am also facing the same issue, I am on R1.16 firmware. Can you please guide me how can I fix the issue on this firmware.

Alternatively, can you tell me how do I upgrade to R1.24 firmware.

 

[sudipt123]

The R1.16 firmware is broken, it won't support vowifi. I don't know a method to force update the JIO ONT. Guess you'll have to wait for the update. Or you can try with a spare router if lying around.

 

[soulphoenix11]

I was facing the same issue. Also I had issues while connecting to VPNs using the IKeV protocol. Their IPSec tunnel is broken in R1.16 firmware. I had complained about VoWifi not working using twitter and they lodged a complaint and the local team visited and updated the firmware to R1.24 and the IPSec tunneling issue has been fixed in this update.

 

[Saurabhkum]

Hi Guys, Finally managed to get vowifi working over Jiofiber. A big thankyou @gvkr for the detailed analysis with patient timely responses. FYI have a JCOW401 black Jio router.

1. Route version ARCTF1_JCOW401_R1.24 (updated recently)
2. Got this working over cloudfare IPv4 DNS with Primary DNS Server: 1.1.1.1 and Secondary DNS Server: 1.0.0.1
3. Added it through the WAN IPv4 settings under search

This time it miraculously worked (had set the same Cloudfare DNS earlier on R1.16 firmware)

Please mark this thread as resolved.

Is it possible to share the updated firmware or a link from where it can be downloaded, I'm struck with version 1.1 and in that Jio Calls are not working through the phone line.

 

[sudipt123]

Sorry for the delayed reply, I don't think JIO has a downloadable firmware site nor possible to take a backup from ONT. There are 2 files for manual firmware update: 1. bin file 2. sig file. Your best bet is to log a complaint with Jio/ contact them on twitter for an update.

 

[mohana4a]

Hi Guys, Finally managed to get vowifi working over Jiofiber. A big thankyou @gvkr for the detailed analysis with patient timely responses. FYI have a JCOW401 black Jio router.

1. Route version ARCTF1_JCOW401_R1.24 (updated recently)
2. Got this working over cloudfare IPv4 DNS with Primary DNS Server: 1.1.1.1 and Secondary DNS Server: 1.0.0.1
3. Added it through the WAN IPv4 settings under search

This time it miraculously worked (had set the same Cloudfare DNS earlier on R1.16 firmware)

Please mark this thread as resolved.

iam also having the same issue

recently i had installed the jio fiber connection with jio router iam unable to use wifi calling but with another isp iam able to use wifi calling please help me!
iwas already tried changing dns servers to 8.8.8.8 (8.8.4.4) and 1.1.1.1 (1.0.0.1) but there is no use

please help

 

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