I wonder what worked- Calling customer care and some change from back end...
I think they finally changed your plan and applied the concerned speed profile/bandwidth policy.
But it's got nothing to do with and won't reflect on your modem's ADSL stats page since your current speed profile:
2 mbps (speed you're getting)
Most likely cc, else plan change wouldn't have shown up.
I guess thats unlikely. Coz I called at about 5:30 P.M. and when I informed the lady about the plan not being changed for about 1 week she was surprised and asked to enquire at the exchange. However she wrote my complaint of slow speed. At no time did I tell her what plan I had requested to be changed.
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