i have a mtnl connection with 4mbps plan it was running all fine for 4-5 months i was getting around 3.5mbps speed but now the connection started to drop frequently when i complained with mtnl they reduced my speed to 2mbps saying that their lines now cannot hold the 4mbps speed, i checked my SNR values and found that in 2mbps plan SNR DOWN is 21 and UP is 7 and when they set it to 4mbps plan the SNR DOWN - 6 and up is - 5, have complained from head to toe in MTNL here in south delhi hauz khas exchange but noone really bothers to rectify it and when i shouted at the area manager mr.sharma he clearly told me that their lines are old and they cannot bear the load of 4mbps and said "yeh to aise hi chelga aapne connection katvana hai to katva do":madness: this is what MTNL provides its customers with...... shame on MTNL:madness: