Worst Service ACT Broadband in Bangalore

[Ankit_Rathore]

Hi
I have applied for ACT connection on 5-July in Narayanpura but till now no one has come for installation .
Every day I am calling customer care but they are telling me the same thing " sir today one engineer will come for installation, sorry for the inconvenience " .
Please tell me what's the meaning of today in ACT's dictionary. I don't want to waste my money and time by calling and sending mail to ACT.
I have sent two mail to nodal officer also but still didn't get any response.
If you cant give me the service then return my money . My local broadband Airwired is giving me one day installation. The only reason I choose ACT is because of high speed internet but I can't sustain with low speed service.

User Id : 364871
Ticket no. : 1864059
Complaint no : 1062405
Regards
Ankit Rathore

 

[broadband.act]

Hi
I have applied for ACT connection on 5-July in Narayanpura but till now no one has come for installation .
Every day I am calling customer care but they are telling me the same thing " sir today one engineer will come for installation, sorry for the inconvenience " .
Please tell me what's the meaning of today in ACT's dictionary. I don't want to waste my money and time by calling and sending mail to ACT.
I have sent two mail to nodal officer also but still didn't get any response.
If you cant give me the service then return my money . My local broadband Airwired is giving me one day installation. The only reason I choose ACT is because of high speed internet but I can't sustain with low speed service.

User Id : 364871
Ticket no. : 1864059
Complaint no : 1062405
Regards
Ankit Rathore

Hello Ankit,

We are extremely sorry for the inconvenience. We will make sure the problem is resolved at the earliest. Thanks for providing us your registered customer ID. We will get back to you ASAP.

Regards
ACT Broadband

 

[broadband.act]

Hi
I have applied for ACT connection on 5-July in Narayanpura but till now no one has come for installation .
Every day I am calling customer care but they are telling me the same thing " sir today one engineer will come for installation, sorry for the inconvenience " .
Please tell me what's the meaning of today in ACT's dictionary. I don't want to waste my money and time by calling and sending mail to ACT.
I have sent two mail to nodal officer also but still didn't get any response.
If you cant give me the service then return my money . My local broadband Airwired is giving me one day installation. The only reason I choose ACT is because of high speed internet but I can't sustain with low speed service.

User Id : 364871
Ticket no. : 1864059
Complaint no : 1062405
Regards
Ankit Rathore

Hello Ankit Rathore,
The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 080 4284 0000 or write to us at [email protected] if you have any queries. Thank you for your cooperation.
Warm Regards,
ACT Broadband