@Dark_Nate I am glad to hear about BSNL in the NE being responsive to customer feedback even though their hands are tied due to lack of proper infrastructure and the present environment in the company. Unfortunately as we all know the MTNL/BSNL twins are on life-support and most employees are debating about basic issues that concern them personally rather than pay attention to the customer. One employee ruefully told me that "our own people are this company's biggest enemies, they are destroying it from within". That's over and above politicians' games in Delhi that affect them. BSNL people in my city just dont seem to care. I gave up on them long back.
As for the rest of the telecom industry all except Jio (for now) are suffering which in turn affects their investments in infrastructure and dare I add sometimes even QoS. So far You BB has provided me excellent service for the 4+ years I have been with them. If Vodafone sinks, YBB will probably go down too as it is a subsidiary. Airtel too has provided very good service. This connection was taken Feb last year. The least reliable is Tata Sky BB which suffers fiber cuts every few weeks on an average.
As for the rest of the telecom industry all except Jio (for now) are suffering which in turn affects their investments in infrastructure and dare I add sometimes even QoS. So far You BB has provided me excellent service for the 4+ years I have been with them. If Vodafone sinks, YBB will probably go down too as it is a subsidiary. Airtel too has provided very good service. This connection was taken Feb last year. The least reliable is Tata Sky BB which suffers fiber cuts every few weeks on an average.