YOU Broadband's horrible routing causing high latency and slow speeds. (Pune)

[C3PO]

YOU Broadband Blocking 1.1.1.1 DNS ? I Can't Ping 1.1.1.1, if i set Router DNS to 1.1.1.1 i can't open any websites.

@romil123, it's working perfectly here on my YBB connection (Pune). There's no reason for them to block Cloudflare's DNS

 

[romil123]

Well its not working here in surat, YOU Broadband always have unstable routing, 3 days ago speedtest.net was not opening.

 

[C3PO]

@romil123 do a trace route to find out at which hop it fails and raise this with YBB support. The fault may or may not be with YBB but with a downstream router.

This is what I get:

tracert 1.1.1.1

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 100.69.0.1
2 3 ms 3 ms 3 ms Pune-Core01.youbroadband.in [203.187.215.1]
3 28 ms 28 ms 28 ms 125.18.243.241
4 29 ms 29 ms 29 ms 182.79.203.197
5 29 ms 29 ms 29 ms 182.79.223.54
6 27 ms 27 ms 27 ms one.one.one.one [1.1.1.1]

Trace complete.

For me, ping times to google.com and to Google DNS is 4 ms

 

[romil123]

 

[C3PO]

Please copy/paste the trace route and it may be easier to decipher where it is failing.

Also, have you contacted YBB's support # and have them create a trouble ticket? They should know about this error otherwise it won't get resolved!

PS - this is not an issue with YBB...probably with a downstream provider. In my case the IP 182.79.203.197 is owned by Airtel. In your case, the hop IP 122.15.253.226 is registered to Vodafone India. So you need to check with YBB, register a trouble ticket and have them sort it out.

PPS - corrected IP and owner

 

[romil123]

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     2 ms     2 ms     1 ms  100.64.0.1
  3     5 ms     5 ms     7 ms  sur-rtr01.youbroadband.in [203.187.192.33]
  4    20 ms     2 ms     2 ms  122.15.253.226
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.

ping to 1.1.1.1 was working few weeks ago

 

[C3PO]

@romil123, see my reply above your most recent message with the trace route. The point of failure occurs after 122.15.253.226 which is registered to Vodafone India. Raise a ticket with YBB support.

 

[romil123]

@C3PO after seeing your ping time to 1.1.1.1 i won't use 1.1.1.1, i am getting 6-7ms to 8.8.8.8. lol

 

[C3PO]

@romil123 I get 4 ms ping time to Google's DNS and I never bother about Cloudflare. Google's servers are the fastest using multiple ISPs (4 including Jio's MiFi) at my place. The only reason to use CloudFlare or OpenDNS is if one has privacy concerns.

 

[C3PO]

So YBB has been down in my area of Pune for the past 16 hours. Not good..pfSense has been automatically routing traffic via Airtel.

EDIT: YBB service back up again at 1:15 pm