Airtel Broadband Customer Care

[Sushubh]

nice

 

[Crazysah]

it's 3 Mbps now...definetely temporary i guess
https://www.speedtest.net

Wow. Pretty cool.

 

[Crazysah]

Dear Customer,This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Regards,NameAirtel Customer Service TeamI sent the email to the new one you posted here admin.

 

[Deleted member 13033]

Airtel contacted me through the forum asking me to provide them details about me (Hah) as they wanted to help out people complaining on this forum. The email id offered to me was [email protected]. I suggest mailing to this email id in case your problems remain unresolved.

I had purchased a new cordless from airtel when I had taken the connection a while back, the cordless never worked ( so it was nicely preserved for many yrs lol) contacted them on this id never got a reply back.

---------- Post added at 01:52 AM ---------- Previous post was at 01:50 AM ----------

Well, they would atleast be paying the bills for this move

hehe they charge u that via bills then that you pay lol

---------- Post added at 01:53 AM ---------- Previous post was at 01:52 AM ----------

I mailed them two days ago about mtnl's new plans and got exact same reply, have not received any response after this.

lol

 

[harikrishna.sbh]

I have sent a mail to airtel on plan migration on 12th till date no response other than auto reply This is the message i have sent to them. Dear Sir, My name is Hari Krishna. I have an airtel broadband connection No 011-43045914. On 29th March I have requested for Plan migration from 1099 512kbps unlimited to 1099 4Mbps impatient plan. On 31st March I got a confirmation call from airtel confirmaing with in 5 days my plan will get changed. But till date nothing happened. Everytime I am calling to airtel getting same reply within 1 day your plan will be migrated. I lodged complaint through customer care centre every alternate day. I got frustrated now. Because i never experience such type of misery. As a lost hope i am writing to you for change of my plan. Admin can you help me in this regard.

 

[harikrishna.sbh]

Thanks airtel. My problem was fixed now. Now i am enjoying my impatient 4 mbps plan.

 

[Sushubh]

well they are not alone. i have tata teleservices and vodafone people posting similar generic replies on my blog. there is an icici bank twitter account which does the same. the concept is simple. they cannot help your case directly. they just tell you to contact the customer care center. nothing revolutionary. so well good to ignore them.