Airtel response on Bihar customer's high ping issue:
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Warm greetings from airtel!
Thank you for your email dated 31st May 2021, regarding high ping related concern for your airtel account number **********.
We apologize for the inconvenience caused to you. We understand how upsetting this must be and appreciate your patience in this matter.
Asper your telephonic discussion on ********** with the undersigned dated 31st May 2021, this is to inform you that as confirmed by the concerned team all ports and parameters are working fine and it will take 3 months to create the server.
Further, we request you to kindly wait write us back after 3 months so that needful can be done.
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According to them they are setting up server in Lucknow and Bihar. Lucknow will take 2 months and Patna 3 months.