Airtel Xstream Fiber Broadband in Patna/Bihar

[Aaditya]

Ohhh then I can do it with Disney but not prime

 

[ps111193]

not prime, only disney.

no both will work

 

[imdarkray]

Airtel response on Bihar customer's high ping issue:
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Warm greetings from airtel!

Thank you for your email dated 31st May 2021, regarding high ping related concern for your airtel account number **********.


We apologize for the inconvenience caused to you. We understand how upsetting this must be and appreciate your patience in this matter.

Asper your telephonic discussion on ********** with the undersigned dated 31st May 2021, this is to inform you that as confirmed by the concerned team all ports and parameters are working fine and it will take 3 months to create the server.

Further, we request you to kindly wait write us back after 3 months so that needful can be done.

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According to them they are setting up server in Lucknow and Bihar. Lucknow will take 2 months and Patna 3 months.

 

[imdarkray]

no both will work

No. Since end 2020, they changed the policy. Now the prime subscription will stop as soon as you downgrade the Airtel plan.
I had installed the connection in Jan 2020 in Bangalore, at that time my prime subscription was working even after downgrading the plan. but here in Patna, I got connection in Jan 2021 and after downgrading the plan, the prime stopped working.

 

[nishantt6969]

@imdarkray congrats man, youre going to get lower pings. BTW there are servers in lucknow already, no?

 

[Aaditya]

What about landline ?

 

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[imdarkray]

@nishantt6969 3 months are too long. I am also confused by his statement. But our gateway ping is more than 40ms. So his statement is somehow justified.

@Aaditya Landline services are not started in Bihar. You will have to wait for that. You will be notified via SMS as soon as it's live. This is what I have been told by Airtel representatives.

 

[dvn880]

It's been 3 months since I changed my plan from 999 to 499 and luckily both my Amazon prime and Hostar vip are still active.

 

[ps111193]

No. Since end 2020, they changed the policy. Now the prime subscription will stop as soon as you downgrade the Airtel plan.
I had installed the connection in Jan 2020 in Bangalore, at that time my prime subscription was working even after downgrading the plan. but here in Patna, I got connection in Jan 2021 and after downgrading the plan, the prime stopped working.

i dont know after 2021 i asked cc for it in november 2020 till that time its working

 

[imdarkray]

@dvn880 was it prepaid or postpaid? For me, it was ARP prepaid.