BSNL BBG Combo ULD 1199 to offer 2mbps Unlimited & unlimited local/std calls for Rs. 1199

[mhsabir]

Plan is not updated, but as @Sai has mentioned a couple of times, you can try "typing" the plan name instead of choosing from the options. I too had it changed that way..

 

[Sai]

Like @mhsabir and I have been mentioning from past few days, manually type the plan name "BBG Combo ULD 1199" in the Selfcare portal and submit the service request, the drop down option does not contain this plan name yet. You will get a long service request number. Contact @BSNLCorporate on Twitter and ask the status of your service request.

If you do not have access to Selfcare portal, just tweet them and ask for plan change.

In both cases, they will make multiple calls to confirm the plan change request and get the plan changed in few hours max. When tweeting do not forget to mention Landline number with STD code.

 

[Saint Kopite]

Selfcare portal shows the plan you are on... Are you able to login?

Yeah, I can log in but can't find it where to check!

 

[Sai]

Please refer to Guide: Changing Broadband Plans Manually In Portal for guide on plan change.

 

[Kalyan_1980]

Here is the procedure for updating plan if they tell such plan is not available:

Visit BSNL Selfcare portal (selfcare.xxx.bsnl.co.in). In the service request section, select plan change option and manually write the plan name. Give detailed description along with plan link from BSNL website. Then tweet @BSNLCorporate and to your state BSNL handle along with the plan change reference number. They will definitely change plan. No need to visit exchange and all.

Yes, i did the same. I just write the plan name in selfcare portal and got activated in couple of days.

 

[Tridip]

Continuously tweeting to @bsnlcorporate for the last 2 days but plan change still pending, don't know what to do else to activate BBG COMBO ULD 1199.

 

[Tridip]

Getting 2 mbps speed from 09:45pm today, I think they have changed my plan. Although my selfcare page is not showing any plan.


Portal screenshot link :https://drive.google.com/open?id=0B4vBGcdkPynfNWNKSG9KQVRkRkE

 

[varkey]

^ Yep, that's how mine looks as well, I am guessing it's cause the details are not yet updated in the self-care portal. I opted for the 499 plan and got it changed by tweeting.

 

[Tridip]

Plan changed successfully,although plan details are not visible in HOME TAB of selfcare but can be seen from plan change page (selfcare login>service tab> submit a service request>service id>request type> change of broadband plan).

screenshot :https://drive.google.com/open?id=0B4vBGcdkPynfaVVUa0JybVlvN2M

 

[Sai]

As long as BSNL confirmed plan change in Facebook/Twitter and the same is reflected in New Service Request page, no need to worry. Let them update Home Tab when they are free.

If you get this in New service request, sit back and enjoy true unlimited landline calling and 2Mbps broadband.