BSNL is inserting ads in websites, sending their users to malware sites through malware code injection

[icar]

BSNL Kerala still doing it

 

[Neo8]

My modem stays on 24*7 and I am not getting these redirects like earlier since last 2 months at least.

 

[grayg]

i get those redirects on modem restart and random disconnections

 

[ChairmanSaab]

I was not really bothered about these threads until now. i started getting these annoying ads injected into my browser every now and then, it is happening since past 1 week, WTF? I didn't subscribe to that!

 

[Sushubh]

for now, plan is to send an appeal hoping that the senior management guy would see the reason in the questions asked.
too bad i do not have any connection that might help with the process of filing an official complaint with trai. no idea if sending a regular letter with details would be enough to get the attention of the people who have actual powers.

 

[Sushubh]

the one thing you can do to help yourself is file a complaint with pgportal. bsnl is known to disable ads on individual accounts which file complaints through pgportal.

 

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[Sushubh]

Would be sending the appeal today. Not very hopeful. BSNL like IRCTC has decided that they are going to monetize their online platforms through advertisements. Even if it is a nuisance and a privacy/security nightmare.

 

[alap4m]

Could anyone please educate on how to send complaint through PGPortal correctly.
This problem has only begun.... Could get a lot worse if not nipped in the bud.
I am appealing to those who complained & got their User IDs protected from these advertisements which are unethical, wrong & dangerous.

 

[Sushubh]

PGPortal is quite simple.
Load the website
Select: “Please Lodge your grievance here”
Select: “Public Grievance”
Agree and Submit
Select Telecommunications Department, fill up the form and submit.

 

[alap4m]

Thanks for the quick reply
Yes... I got till the Public Grievance Part.. Thereafter Selected Telecom Department--> BSNL
Now what to enter in 'Grievance Category'?
Please give the description you mentioned in: 'Grievance Description upto 3957 characters'
Where to enter the BSNL Broadband User Id Or You have to enter the Phone Number?