Hi Sushubh,
My account is not the official Excitel account - it's a personal account of someone who is deeply involved with Excitel.
Please allow the official Excitel account ...members/70736/ with the nickname "Excitel".
Thanks in advance.
P.S. Excitel is not here to say that they are always right, but just to answer queries that some of your users are having and to clarify doubts on policies/decisions taken by Excitel. We believe this helps to the entire community.
P.S. Consider my account as NON official Excitel account. I'm equal to all your other users and please consider everything that I say as rather personal position not definitely Excitel position.