I have stopped filing complaints with excitel. It's pointless. From my understanding, they just forward the complaints to the LCO and little else. If your LCO is not interested in fixing the network, you are on your own.
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Excitel Fiber Reviews
- Thread starter kanurag94
- Start date
- Replies 81
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opomiyulen
🇮🇩🇬🇧🇹🇷🇩🇪🇨🇿
Well if the lco is supportive most of the things can be dealt with them. They even can raise tickets on ur behalf from their end for excitel or raise request for refunds or device change but no one wants to take pain for customer. They even have l2 or l3 support for them to solve issues which are complex or difficult to understand.
D
Deleted member 77424
Got fiber installed today. Technically. Officially I am still on REELTIME plans as far as excitel is concerned. But I have fiber till home. The old ethernet connection is still in place and active (just not connected to my router, as a fallback maybe).
The initial ONU stopped working soon after install. I couldn't get the exact name and make of it. It was white and unmarked and just one lan port. It kept flashing EPON led in red continuously(EPON led was the 2nd led from right, last one was lan I believe). It was setup to bridge by default I guess. It worked for some time, its lan connected to my router and it worked for some time. But then it started flashing EPON led in red and couldn't get it to work again.
They installed a much larger ONU, it has 4 lan ports, one EPON input, full metal body. (Installing guy said this is used to supply 4 different connections, ?for a 2lowerx2upper apartment setup and split?4 separate bridge mode input on one fiber?)
I tried to directly connect to it to my laptop. Couldn't get anything on laptop, no gateway or local ip assigned. Didn't try direct PPPoE dialup.
Maybe setup to be bridge by default.
UT STARCOM ONU 204i-h
They also installed the fiber looping/spliced-safe black box inside the home itself. (It takes in the much thicker and shielded black fiber wire coming from outside and the connected it to a yellow, much smaller fiber wire that goes into the ONU)
Wire coming from their interconnect box
Wire details
Splicing/Arcing? machine- it welded the fibers of the two different fiber wires (black and yellow)
The interchange/looping/welded/converted fiber black box seen here next to the splicing machine. They carefully places the welded joint (and put something like a heat shrink wrap too) in the black box and it has grooves to arrange to thin and exposed fiber.
The initial ONU stopped working soon after install. I couldn't get the exact name and make of it. It was white and unmarked and just one lan port. It kept flashing EPON led in red continuously(EPON led was the 2nd led from right, last one was lan I believe). It was setup to bridge by default I guess. It worked for some time, its lan connected to my router and it worked for some time. But then it started flashing EPON led in red and couldn't get it to work again.
They installed a much larger ONU, it has 4 lan ports, one EPON input, full metal body. (Installing guy said this is used to supply 4 different connections, ?for a 2lowerx2upper apartment setup and split?4 separate bridge mode input on one fiber?)
I tried to directly connect to it to my laptop. Couldn't get anything on laptop, no gateway or local ip assigned. Didn't try direct PPPoE dialup.
Maybe setup to be bridge by default.
UT STARCOM ONU 204i-h
They also installed the fiber looping/spliced-safe black box inside the home itself. (It takes in the much thicker and shielded black fiber wire coming from outside and the connected it to a yellow, much smaller fiber wire that goes into the ONU)
Wire coming from their interconnect box
Wire details
Splicing/Arcing? machine- it welded the fibers of the two different fiber wires (black and yellow)
The interchange/looping/welded/converted fiber black box seen here next to the splicing machine. They carefully places the welded joint (and put something like a heat shrink wrap too) in the black box and it has grooves to arrange to thin and exposed fiber.
opomiyulen
🇮🇩🇬🇧🇹🇷🇩🇪🇨🇿
@deezcnuts ur location bro? Its not excitel fiber?
Last edited:
D
Deleted member 77424
@igloo will connecting via pppoe allow me to access the ONU? I couldn't find any documentation for it. Some very obscure Chinese sites. Nothing on the manufacturer site too.
@opomiyulen south Delhi. For some reason, I am sandwiched between two colonies which have fiber but somehow not available in my area.
@opomiyulen south Delhi. For some reason, I am sandwiched between two colonies which have fiber but somehow not available in my area.
opomiyulen
🇮🇩🇬🇧🇹🇷🇩🇪🇨🇿
@deezcnuts to access onu u have to manually give ip to ethernet of ur laptop. For ex 192.168.1.2 as ip of ur laptop and default gateway as 192.168 1.1 if this is ip adress mentioned at bottom of onu.
D
Deleted member 77424
@opomiyulen thank you! I'll try these in the morning.
apurvgupta1
Regular
Any benefit from this non official upgrade to fiber with old reeltime plans? I can only see benefit to the LCO by paying him extra for this upgrade. Any other pros?
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