Gigabit Experience on One Broadband

[TheNuttyNet]

I dropped an email to their appellate on saturday and technicians arrived today to fix the power/speed issue, they did check fiber and cleaned it.
Rx is now between -24.685211 dBm and -24.948500 dBm.

I got few 100/100 dl/ul speeds on my 100mbps plan for now but within 20mins I'm again stuck on 30-50mbps download speed. I strongly believe it has something to do with the layout or splitters in between.

Looks like i'll get my master's degree before this issue is fixed

I found their appellate office is definitely more humble than their customer care or ground staff

 

[TheNuttyNet]

I was assured senior engineer will be coming to check things and same technicians arrived, They did the same routine work.
Changed patch cord, Changed lan cable and telling me that only you are facing this issue nobody else does, Which can be true i know but at the same time that also means that something is wrong with my connection and should work on it since they've got "no other such complaints".

The irony is even they saw 20-30mbps download and 100mbps uploads

 

[Kaiju404]

@TheNuttyNet Any updates on this? Your experience was quite a ride. These ISPs sells giga plans but router and hw management is crappy

 

[TheNuttyNet]

@Kaiju404 I've fully disconnected my oneb connection, the LCO team was so quick in recovering their ONT ironic
And they even cut and took the yellow fiber patch cable. I thought i'll recharge and configure/get ONT just in case as a backup someday.

But nonetheless my current local isp is good, i pay 500rs per month for 100mbps connection

 

[Kaiju404]

So much for customer experience. I guess until Ind gets Xgs-pon kind setup along with requisite infra and ONT makeover ofcourse, these giga plans will always remain a gimmick except corporate tieup plans. Also many Indians are happy with current speeds as I read so that is there too. Nevertheless.

 

[Deleted member 87056]

1 Gbps FTTH experience varies from city to city and area to area. Some people on the forum reported of getting 930-940 up/down on ISPs like Tata and Airtel over LAN while some couldn't cross 500 Mbps inspite of being in the same city. I guess it all comes down to the capability of OLT and infra deployment in that particular area. In most cases, there is over-provisioning of number of connections which results in poor quality connection, random slowdowns during peak evening time, ping spikes etc.
Earlier only local ISPs used to do this, now even Airtel and Tata over provision the number of connections which leads to congestion.
I was personally very tempted to try out the gigabit connection but I am pretty sure both Airtel and Tata would fail to deliver the promised speeds due to local congestion. 200-300 Mbps is vfm in my experience.

 

[unnecessary]

Over provisioning is surely a thing for local or smaller ISP's but it shouldn't be a thing on top telcos who charge a fortune from us when compared to other ISP's. Again the TRAI's 80% speed rule should apply in peak hours as well, we can't let them get away with this while they charge a huge amount of money. And then comes the FUP dilemma which is another topic for itself.

 

[Deleted member 87056]

Yeah ideally it should not happen. Although there is no particular rule or guideline as such afaik. Every ISP just wants to expand their point of presence in every nook and corner of the city. This is happening so fast. Areas which had no sight of FTTH connection during lockdown or till early 2022 now have 2-3 providers in 2025. They mostly partnered with the LCOs which I believe is the reason for compromise in quality.

 

[Kaiju404]

@87056 agreed now 940 Mbps which is upto 1 Gbps is theoretical achieved speed, if we get bundled ONT with atleast one 2.5GbE port than I think we can go past this giga speed with tier 1 isp.