1.mention your modem model or see this web site for settings. (When you access the modem settingsDO NOT change ANYTHING but make screen shot/s of the present settings.)calcuttatelephones.com/dataoneinstall/menu.html2... Open the WAN page uncheck PPPoE and select "Bridged"........SAVE REBOOT wait for 2 minutes...........Now use the dialer you created earlier to connect .