How to Get Airtel's Backend to enable Bridge Mode

[XU32]

Folks,

I see a lot of you have been successful in getting Airtel's Backend to enable the bridge mode on your connections. I have been at it for the past 4 days and I am yet to encounter a knowledgable individual at Airtel's Call Center. I have escalated it to the Nodal email provided and I am hopeful they get this done.; however, I wanted to pick your brains on how you managed to enable the Bridge Mode.

Any advice / guidance is much appreciated.

Thanks

PS: Anyone tried re-flashing the Nokia G-2425G-A? If you have any advice / guidance please DM/PM. Cheers

 

[nishantt6969]

@ranjeetbls which airtel router have you got?

 

[nishantt6969]

username is your dsl number like [email protected] and password is your airtel bb accout number.

 

[ranjeetbls]

ZyXEL pmg5617-r20b

 

[nishantt6969]

I guess bridge mode can be enabled without airtel CC doing it from backend. I enabled bridge mode of one guy having the same router remotely(via teamviewer)

 

[ranjeetbls]

can u let me the process how?

 

[nishantt6969]

firmware might be different. Can you login to router interface?

 

[nishantt6969]

how about if I check remotely? as texting here is gonna take way too much time. If you want it remotely let me know, I will private message you.

 

[ranjeetbls]

currently m not available with the Router. Can u please share me the process.

 

[MrGordon]

@ranjeetbls Send an email to [email protected], they are more responsive and will get it done.

 

[MascotR]

Update for May. I got bridge mode enabled by Airtel but still facing the same error. They are now saying that I need to get a static IP assigned.
The error I'm getting is from Roon Media Server and it says multi NAT detected

This is my current setup.
WAN --> Airtel Router (H660GM-A) --> Deco Mesh Router (192.168.1.2) --> Media Server (192.168.68.48:55000)

This is the error message I'm getting from my media server

{
"ipv4_connectivity": {"status":"NetworkError","status_code":504,"error":"error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined"},
"external_ip": {"actual_external_ip":"122.aaa.bbb.ccc","actual_external_ipv6":"null","router_external_ip":"192.168.1.2"},
"status": "status": MultipleNatFound
,
"natpmp_autoconfig": {"server_ip":"192.168.68.1","found_natpmp":true},
"upnp_autoconfig": {"server_ip":"192.168.68.1","found_upnp":true}
}
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