Microphone Issue in Reliance Jio Fiber STB Remote

[Nitin1990]

I had similar problem when one month ago the stb was installed.
The person who came to install the stb told me that the voice command will take some time before activation.
Then when I was trying to use the voice command there was the problem as mentioned by the people above. Today i called their call center and they tried to give me several solution -for example remove battery and put again, reboot stb etc none worked this took almost 45 mins. Then they told that the service engineer will come to home. After some time there was call from service engineer that "this is global problem" we are trying to solve in back office" So they knew this problem since beginning. I am not told how many days it will take to rectify this problem. However since there are alternate means of searching -we tolerate...In my brothers home it is working perfectly fine -he has got stb much before me. FYI

 

[sanjayandheri]

Try revoking the voice permissions of all the apps and then giving them permission again. I had the same problem on day one and did this step.
Don't know if it helped or not but after doing that, voice commands work very smoothly now. Interprets everything correctly.

Voice command through remote works fine

 

[MadAxe]

@sanjayandheri Which STB do you have?

 

[sanjayandheri]

@MadAxe STB is with TV tuner. don't recollect the exact model number

 

[krish80]

The one thing which is working fine after today's automated update is the microphone.

 

[MadAxe]

@krish80 Nope. Still not working for me.

 

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[MadAxe]

Got the update.
Sideloaded apps do not show up on main screen but can be opened via Installed apps.
The microphone issues have been solved to some extent but still needs improvement.

 

[krish80]

Is anyone having huge battery drains in the STB?
The nippo batteries which i got from the company didnt even last for a month ! My max usage would be a hour or two per day.

 

[aayush]

Atleast you are lucky enough, I didn't got any battery along with the accessories

 

[MadAxe]

Is anyone having huge battery drains in the STB?
The nippo batteries which i got from the company didnt even last for a month ! My max usage would be a hour or two per day.

That's not an issue with the STB but the remote. My usage is nearly 4 hours a day but it hasn't been a month. So may be your remote is defective.