yeah, they told me to call 24361221 as well. when i called there it says " due to faulty line condition ur call cannot be completed " WTF !!. so i called 1504 again n refused to hang up till i get a proper number. I tght if i m adamant enuf i will get some number outta her ! she told me to call 24331408 which turned out to be the no of the dialup section !! tht lady flatly refused to give me the BB dept no at all and just hung up. I think MTNL is pushing its luck too far nowadays with customers; handing out dead ph nos and what not. bloody jerks .:madness:
EDIT:
just now did a reverse lookup of the 2nd no: it turns out to be registered to the Dy. general manager (broadband) !!! Either this info is old or the lady has been instructed to hang up on all phones by giving some crap shit reasons.https://broadband.forum/image/png;base64,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
Guys I have just come back from the exchange, after a great run around (there has been a BIG transfer epidemic so most of the people there currently don't know or have tel no.'s of any particular person, for that they have to refer to their internal directory, which does not improve their mood)I finally was guided to the NOC section where I met the guys doing this job. He told me that it's still W-I-P but would do it for me. And he did. Now when I switched on I find mt downstream SNR has reduced from 33 to 27
& Upstream is just 9 :O & to add insult to injury the Attenuation has gone up from DS 31 to 37 :O & US is 21
. Also frequent DC now
More importantly don't bother with the number which Krish gave in this thread as that section is empty as they have gone for training. Also it looks like from the way the NOC guy spoke about their 'quotas' a lot of people might get synced after April
Lol MTNL is in funny situation.
See the post where I has said that the ED shot off his mouth to early without understanding the complexities of manually syncing all customers in the UL plans. I don't think there will be many customers who will cheer.