MTNL Broadband: 8mbps Plans

[krish_88]

Hi Suhel,

Kindly, delete all the connections which you see in the WAN Settings...

1. Go to WAN Settings --> Click on Add


2. Once you click on ADD.. A New configuration page opens up.

VPI : 0

VCI : 32

Connection Type : PPOE

Enter all the credentials and don't change any other configuration as shown in the image.



3. Click on the Advance drop down option below the Wan Service Setup..



4.. The Last Step would be to Save the Configuration and Do a Reboot.

 

[Suhel]

@Suhel
Hav u updated the Firmware........ maybe try tht.....
Also show the System Logs.... the PPP rows.......

yup thats the first thing i did when it wasnt working, will check system logs

 

[krish_88]

Suhel,
Can you try the above listed method ?

 

[Suhel]

Suhel,
Can you try the above listed method ?

trying...

@Suhel
Hav u updated the Firmware........ maybe try tht.....
Also show the System Logs.... the PPP rows.......

here are the system logs, not sure what it means by "failed to authenticate ourselves to pee"r, its not the id@a and password for sure as its working with my old modem .
Index Time Type Level Content
1 2013-12-01 16:32:46 PPP Information ppp0 sent [PADI Service-Name:mtnl Host-Uniq(0x0000051b)] 2 2013-12-01 16:32:36 PPP Information ppp0 sent [PADI Service-Name:mtnl Host-Uniq(0x0000051b)] 3 2013-12-01 16:32:32 PPP Information ppp0 sent [PADI Service-Name:mtnl Host-Uniq(0x0000051b)] 4 2013-12-01 16:32:12 PPP Error ppp0 5 2013-12-01 16:32:12 PPP Information ppp0 rcvd [LCP TermAck id=0x2] 6 2013-12-01 16:32:12 PPP Information ppp0 sent [LCP TermAck id=0xca] 7 2013-12-01 16:32:12 PPP Information ppp0 rcvd [LCP TermReq id=0xca] 8 2013-12-01 16:32:12 PPP Information ppp0 sent [LCP TermReq id=0x2 "Failed to authenticate ourselves to peer"] 9 2013-12-01 16:32:12 PPP Warning ppp0 LCP down 10 2013-12-01 16:32:12 PPP Error ppp0 LCP down 11 2013-12-01 16:32:12 PPP Error ppp0 Failed to authenticate ourselves to peer 12 2013-12-01 16:32:12 PPP Information ppp0 rcvd [PAP AuthNak id=0x1 "access denied: request timeout"] 13 2013-12-01 16:32:12 PPP Information ppp0 rcvd [LCP EchoRep id=0x0 magic=0x42f26d87] 14 2013-12-01 16:32:12 PPP Information ppp0 sent [PAP AuthReq id=0x1 user="26776509@a" password=] 15 2013-12-01 16:32:12 PPP Information ppp0 sent [LCP EchoReq id=0x0 magic=0xfdacfdb5] 16 2013-12-01 16:32:12 PPP Information ppp0 rcvd [LCP ConfAck id=0x1 ] 17 2013-12-01 16:32:12 PPP Information ppp0 sent [LCP ConfAck id=0xc9 ] 18 2013-12-01 16:32:12 PPP Information ppp0 rcvd [LCP ConfReq id=0xc9 ] 19 2013-12-01 16:32:12 PPP Information ppp0 sent [LCP ConfReq id=0x1 ] 20 2013-12-01 16:32:11 PPP Information ppp0 sent [PADI Service-Name:mtnl Host-Uniq(0x000004fc)]

Suhel,
Can you try the above listed method ?

no luck same issue
did all things like you pointed out , removed all wan interfaces, created new without manual dns tick but pppoe doesnt seem to connect at all.
pppoe_0_32_0_d PPPoE 0/32 Enable Disable 0.0.0.0/0 0.0.0.0 0.0.0.0 0.0.0.0 Connecting

looks like i will have to call TP-Link support to check with them.

 

[socrates]

If that does not work then since everything seems ok but still not connecting then I suggest you do a factory reset & start from scratch, maybe something has missed our attention.

Maybe do the above & if that does not work then call TP. Could be a bum piece

 

[Suhel]

Maybe do the above & if that does not work then call TP. Could be a bum piece

yea already did factory reset twice didnt work, will call TP guys tomm, yea even i feel something related to h/w :russianroulette: :sad:

 

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[socrates]

yea already did factory reset twice didnt work, will call TP guys tomm, yea even i feel something related to h/w :russianroulette: :sad:

Hmmm Where did you buy it from? online or from shop/distributor? They have a toll free number http://www.tp-link.in/about/?categoryid=107

 

[Suhel]

Hmmm Where did you buy it from? online or from shop/distributor? They have a toll free number http://www.tp-link.in/about/?categoryid=107

I bought from shop in andheri, mumbai. will call on the number tomm morning. have tried entire day since i got it, fed up ! fresh try tomm thanks everyone for your help. will keep posted about what TP-Link says.

 

[socrates]

If that does not work then since everyhting seems ok but still not connecting then I suggest you do a factory reset & start from scratch, maybe something has missed our attention. If that doesn't work then you might have to call TP as it could be a h/w problem

I bought from shop in andheri, mumbai. will call on the number tomm morning. have tried entire day since i got it, fed up ! fresh try tomm :tongue: thanks everyone for your help. will keep posted about what TP-Link says.

Suspected that in my above post hence that line. Pity to get a faulty piece.

 

[panzer008]

if its faulty...... good thing u found out abt it so early....... so now u can just get a replacement frm the shop rather than RMA.....