So i went to the exchange the following day , i went to the building where the customer service was located earlier and the door was locked so i went up to the 1st floor and asked around about this 8mbps plan ,I was directed to the adjacent building . So i walked upto the next building and told the aunty about the plan she kept saying we dont know what your talking about so i open up the webpage on my
iPhone 5 and show her the plans and shes like i dont know she showed me some VDSL plans and directed me back to the 1st building that i was at before and told me to speak to some head of connections person . I walk back to the next building take the steps to the 1st floor and ask around for this person who is not around and then in redirected to the ground floor .
I Finaly meet this person and he seems like a nice chap . I told him i want to apply for the 8Mbps DSL and he says that it will take 10 more days to get the card installed . He checked my number on the computer and got a cable number and he said that he has applied for 2 new cards for that cable number . So im like ok and still show him the plans on my phone and he is like woh woh whats this. He was clueless when he saw MTNL had launched 8Mbps DSL all this while he was refering to VDSL and i was like i dont want VDSL i want DSL. He was like i dont think the lines can even support 8mbps on dsl . So he took down my details and he said he will call me back . Which i was sure he would not, so i took his number and i will call him tomorrow.
This adventure continues ....
I might just buy a VDSL modem coz i know for a fact the card will get installed in 8-10 days after which i can take a VDSL connection.
by the way this was the Juhu -Danda Exchange which is next to SNDT .
I dont know what MTNL is doing here ? even their top guys have no clue about it . I guess i will have to go higher
.
I will call him and let you guys know what the outcome is . One things for sure going to the exchange is useless coz there is no way to book this connection if it dont show up on their bloody pc's.
And a written application is useless when no one know what your refering to .
{SIGH}
Nik