MTNL Broadband is injecting ads on your computer pretending it's a feature

m8r-79r78u said:
I honestly doubt that you will get any replies.
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Yeah I don't think anyone at MTNL even checks their official email. Better make use of RTI if you actually want a reply.
 
liger said:
Yeah I don't think anyone at MTNL even checks their official email. Better make use of RTI if you actually want a reply.
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I have got issues resolved over email. I am on the verge of getting FTTH in our society on the strength of email. And, you think no one at MTNL checks their official email!
 
eskay said:
I have got issues resolved over email. I am on the verge of getting FTTH in our society on the strength of email. And, you think no one at MTNL checks their official email!
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I've had enough bad experiences with MTNL "service" lol. I don't know, I don't hold any of these sarkari babus in high esteem.
 
I have to agree that email and online system works. I use the online complaint webpage and the local telephone exchange calls me the same day.
 
liger said:
I've had enough bad experiences with MTNL "service" lol. I don't know, I don't hold any of these sarkari babus in high esteem.
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I agree with this sentiment :) But, believe me private parties are nothing great either - all spit and polish but if you have a problem, getting any meaningful resolution out of CC is a nightmare. I've suffered with Airtel twice over and only faxes to Sunil Bharti Mittal got things moving. Private or PSU, "service" is foreign to all of them.
 

Jagat said:
I have to agree that email and online system works. I use the online complaint webpage and the local telephone exchange calls me the same day.
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+1
they usually reply to 'normal' complaint emails within 48 hrs and the best thing is you do not have to deal with the 'mtnl aunties' :D
 

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