Ok I'm re editing my previous post in this one. Apparently the cust care representative is an idiot.I got my speed back, it was most probably a server problem but cust care huy didn't know Sh***.Though the FUP is still valid (1 mbps all the time and probably 512 kbps after FUP limit but I'll have to check if speed is 512 after FUP, as currently i'm still getting 1 mbps)
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Need justification for discrimination against Turbo 1299 plan users
- Thread starter kalpik
- Start date
- Replies 14
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actually he just might be right. none of the airtel plans currently have FUPed speed more than 256kbps. a couple of folks are getting better speeds because of either some mistake on their part or a decision on their part to pacify old customers. on paper, they have totally fcuked up all their plans. and some users on older plans are being forced migrated to the newer plans.
if customer care is saying after Fair Usage Policy limit is 256kbps then point them to -> Airtel Broadband : FAQ for Fair Usage Policy
well think of it this way... this section is now highlighting the poor support provided by airtel customer support team. generally on the forum we do not even expect to get any form of official support. i was told that i was making it tough for them to help the people posting complaints related to airtel on this forum. so i would keep this forum on and functional just to do my bit. rest all depends upon them.