Hi, Kalyan the selfcare portal does not list some of the recent plans. I also opted for 699 and i modified it online. But , i had a doubt and asked the customer care if my choice is correct. He says, that i have selected 699 cs139, which will not give me that 20 mb speed. I submitted , so if you go to the portal, the same plans will be shown.
I went to the bsnl customer care office 5 km, and obtained a small form for migration. As my request has not been granted or in the process, the technical staff asked my details and correcty changed my plan to 699 cs243 which promise 20 mb and 700 gb FUP. He has done it in a matter of minutes. He told me , to confirm this after 2 days. If any confirmation is sought for migration, he asked me to just say that i have done it in exchange. Thats all
This i post because, so many persons would mistake the shown 699 cs 139 in eligible plan page on the online portal as the plan giving the promised 700 gb FUP.
The main note here is:
Just go to the nearest exchange for smooth migration of plans .