There is no login, these guys just 'allow' your modem at the backend and you are good to go - just switch on and start browsing.Actually since these guys started just this month, there are a lot of processes that aren't set up yet. For instance, this is a postpaid system but there is no online facility to pay, they would be coming to collect the amount every month till that is in place. There is no customer care, in case of issues, I just need to call up one of the two guys who are in this area directly. And the sales persons I talked to seemed knowledgeable enough to know the difference between ADSL2 and fiber, and BPON and GPON. Not bad I would say. A major relief compared to the Reliance 'expert' who told me that Reliance provides it's mobile internet over the towers without any dependencies on any sort of wire or cable anywhere.