as said previously, until all goes smooth no problem, No DTH CC is good, you can compare with A to Z no one doing what customer needs, they do what they want.... I am having Videocon d2h for couple of years now and im using DVR for more than a year now, i have complained about their problems to TRAI now they have changed my DVR to the New 500gb DVR.... you should be behind with them for couple of days to get it done otherwise they wont listen to you(only crying baby will get milk)............. hope you understand.... write a Mail to TRAI their Regional Head will call you in a day... wereas CC people will avoid you.... but you get a VIP Service frm them..... Until everything is working fine... then no problem................ else all DTH Operators are same............